Face ID system in Astana polyclinics: how the innovation works

Face ID system in Astana polyclinics: how the innovation works

30.11.2024 13:07:09 3234

A pilot project has been launched in 47 polyclinics in Astana, within the framework of which digital technologies for patient identification are being introduced in medical institutions. Among them is the city polyclinic No. 7, the official website of the capital's akimat reports with reference to Elordainfo.kz .

The biometric identification system was introduced into the medical institution on November 1 of this year. One of the key elements of the innovation is the use of Face ID technology to confirm the patient's identity during admission, as well as the ability to pass verification through a 6-digit number received through the eGov mobile application.
When a patient comes to see a doctor, a small camera located on the desktop scans his face and compares it with the database of the Complex Medical Information System Damumed. If a match could not be established from the photo, the patient is asked to log into the eGov application and name a special code. If the data does not match, the reception will not be counted.
"This system has proven itself in terms of patient safety. Patient identification has become much easier, and we additionally compare the data with an identity card," said Akdidar Ualieva, head of patient support and internal examination at the polyclinic.
According to the Department of Public Health of the capital, the system ensures accurate recording of medical services rendered, excluding the possibility of falsification of patient visit reports. This, in turn, helps to prevent misuse of both budget funds and funds paid by insured citizens.
The Department assured patients that data leakage is impossible — the recorded photo is deleted automatically after identification and is not stored in the medical information system.
As part of the pilot project, a Patient Support Service was organized in medical organizations, where specialists are ready to provide all the necessary information and answer any questions that arise.
It is planned that thanks to the new system, public confidence in the healthcare system will increase. Patients will no longer find records of medical services in their mobile apps that they believe were not provided.
The project involves both city organizations and private clinics that have signed an agreement with the Social Health Insurance Fund. By the end of the year, the pilot project will give the first results in Astana, and from January 1, it is planned to gradually expand the system to the entire territory of the republic.

Source : https://www.gov.kz/memleket/entities/astana/press/news/details/893602