Medicines are issued for certain diseases (according to the List of medicines and medical products for free and (or) preferential outpatient provision of certain categories of citizens of the Republic of Kazakhstan with certain diseases (conditions), approved by the order of the Minister of Health of the Republic of Kazakhstan dated August 5, 2021 No. ҚР ДСМ-75).

The patient must contact his clinic. There he undergoes the necessary examinations to establish a diagnosis. Then a dispensary register is issued, and he is under the supervision of a local doctor or a specialized specialist who will write a prescription for free medication. According to this prescription, upon presentation of an identity card, the patient will be given the medicine at the pharmacy at the clinic.

There are cases when the prescribed medicines are not available. In this case, you should contact the contact center of SK-Pharmacia LLC at 1439.

You can also submit an application to the Social Health Insurance Fund via the Qoldau 24/7 mobile application, @SaqtandyryBot in Telegram, the official website of the Fund https://msqory.kz/ru/

Source : https://www.gov.kz/memleket/entities/abay-kurchatov/press/news/details/968988?lang=kk