Sometimes compassion and kindness appear unexpectedly, right when they’re needed most. One recent incident in the Tupkaragan district of Mangystau Region is a vivid example of this. Officers of the Tupkaragan District Probation Service, part of the Department of the Penal Correction System for Mangystau Region, provided timely assistance to a traveler en route to the holy city of Mecca, demonstrating great humanity and professionalism.

During an official trip, Major of Justice Indira Narymbetova, head of the probation department, and Junior Lieutenant of Justice Marat Ozganov noticed a confused man standing by the roadside and immediately stopped to help. Upon speaking with the weary traveler, they learned that he was a citizen of the Republic of Uzbekistan. On May 3, he had set out from the city of Bukhara by bicycle with the goal of reaching Mecca, Saudi Arabia, to perform the Hajj pilgrimage.

Having already covered thousands of kilometers and crossed into Kazakhstan, the pilgrim lost his way near the village of Shetpe in Mangystau Region. Without mobile service or navigation tools, and unable to speak Kazakh, he found himself disoriented and wandering through several settlements in the Tupkaragan district, including the city of Fort-Shevchenko and the villages of Sayin Shapagatov and Akshukur.

The probation officers did not remain indifferent to the man's plight. They provided comprehensive support: they installed navigation apps on his phone, gave clear directions, and explained in detail how to continue his journey. In addition, they offered him financial assistance to help cover his needs on the road.

This unexpected act of kindness and compassion deeply moved the traveler. Touched by the warmth and support he received in a foreign country, he expressed sincere gratitude to the Kazakh officers.

This story is a powerful example of how probation officers extend their mission beyond legal supervision, embodying both professionalism and humanity. To fulfill one's duty while showing empathy and care — that is the true mark of a dedicated public servant.

Source : https://www.gov.kz/memleket/entities/duis-mangystau/press/news/details/1004701?lang=kk