More than 25 thousand times Kazakhstanis have used the VideoTsON service since the beginning of the year

More than 25 thousand times Kazakhstanis have used the VideoTsON service since the beginning of the year

03.07.2025 11:32:23 187

The VideoTsON service remains one of the most popular digital channels for remote access to government services. Since the beginning of 2025 alone, it has already been used 25,676 times.

The service is aimed at citizens living in remote areas or outside the country, people with disabilities, as well as those who cannot visit the TsON due to work or family circumstances.

The most popular services through VideoTsON remain: issuing and revoking an electronic digital signature, assigning childbirth and childcare benefits, benefits for large families and people with disabilities, obtaining a certificate of the presence or absence of a criminal record, as well as registration of social services and various types of assistance for people with disabilities.

Using the VideoTsON service is easy. First, you need to install the TsON mobile application (via Google Play and the App Store) and go through authorization. Next, in the application, select the video communication section and connect to the operator. During the video call, the Center employee will provide advice, help fill out the application and, if necessary, accept documents that can be uploaded through the chat window. If the service is paid, the payment is made online through the BVU mobile application. The finished result can be obtained during a video call or at any Population Service Center.

Source : https://www.gov.kz/memleket/entities/vko-samar/press/news/details/1029015?lang=kk