TheGovernmentforCitizensStateCorporationnotes the growingpopularity of digitalservicesamongvisitors to PublicServiceCenters.Since the beginning of the year, over1.7millionelectroniccoupons have been issuedthrough the PSCmobileapplication,whichsignificantlyaccelerated the serviceprocess.

The queueregistrationfunctionviaQRcode has become an indispensableassistantwhenvisitingPublicServiceCentersand special call centers,demonstratinghighuseractivity.Sincethebeginning of the year,1,764,007coupons have beenissuedinelectronicformatthrough the PSCmobileapplication.

This made it possible to reduce the loadon the receptionandincrease the speed of customerservice.By the way, a virtualticketis an analog of a paper one,whichassignstherecipient a placein the generalqueuewithouthavingto go to the frontdesk. You can use the servicebyinstalling the PSCmobileapplicationonyoursmartphone(availableonGooglePlayor the AppStore).Next, login to the appandselect the "Ticket for thequeueat the PSC"function.

Then you need to scan the QR code at the reception, select the required type of service and click "Continue". After that, the system will automatically generate a virtual ticket, and the visitor can go to a specialist after displaying his number on the information board. The state Corporation continues to work on the digitalization of services and the introduction of modern solutions that make the interaction of citizens with the state more convenient and efficient.

Source : https://www.gov.kz/memleket/entities/akimat-munayli/press/news/details/1042853?lang=kk