On July 15-16, 2025, an important social issue was resolved in the Kaynarbulak cottage of Shymkent. The issue of connecting to natural gas has been relevant for residents for a long time. On these days, the city akim Gabit Syzdykbekov held a field meeting with residents, at which the people directly raised the issue of gas. Some residents said that they still could not connect their homes to the gas system and asked for specific assistance. The akim took this request into account and at that time instructed the responsible department and the district akimat to study the issue and propose a specific solution.

As a result of the survey, it was determined that the main gas pipeline network in Kaynarbulak was laid and fully completed. This means that residents now only have to connect to the internal gas system. Today, more than 2,300 subscribers have already been connected to the gas system. This is a clear indicator of infrastructure development, as well as concrete measures aimed at improving the quality of life of residents. However, the main difficulty for some citizens was the lack of technical documents. Due to the fact that many houses are located within the red line, it was impossible to issue a technical passport. In this regard, the Abay district akim's office provided special support measures and began issuing Form-7 certificates to residents to facilitate their access to gas. This certificate provides a legal basis for legalizing the gas connection procedure.

Such steps showed that the Shymkent city akimat is ready to work closely with residents and is able to quickly and accurately respond to citizens' requests. This event is a clear example of the akimat's adherence to the principle of "what was said is done". Similar good initiatives have been implemented in the city in previous years. For example, in 2022, more than 1,800 houses in the Enbekshi settlement of the Tole Bi district were supplied with natural gas, and residents were also provided with comprehensive advice and support in processing documents there. And in 2023, gasification work was completed in the Asar-2 microdistrict of the Karatau district, significantly facilitating preparation for the winter season. Although these experiences are somewhat similar to the situation in Kaynarbulak, this year's special feature is the very prompt implementation of measures and timely finding of solutions after direct complaints from residents.

Gasification is not just a matter of making life easier, it is a key factor in improving the well-being of the population, ensuring safety, reducing environmental pollution, and increasing economic efficiency. The situation in Kaynarbulak once again proves this point. Houses connected to gas now refuse to burn coal or wood, switching to using a safe and environmentally friendly type of fuel. This is a huge advantage, especially for families with elderly people and children.

The provision of documentary support, including the Form-7 certificate, was also an important social step. This initiative is aimed at strengthening trusting relations between the state and the people, reducing bureaucratic obstacles. At the same time, this is a clear example of the akimat's readiness to help residents not only technically, but also legally.

This situation in Kaynarbulak shows that the concept of "A State that Listens to the Voice of the People" is being implemented in real life. The appeal made during the Akim's field reception has yielded tangible results, and the demands of residents have translated into real action. Such experience can serve as an example for other small settlements. In the future, work in this direction should continue in other summer cottage areas in the city. After all, every resident living in the suburbs should feel the care of the state. Infrastructure solutions such as gasification also contribute to ensuring social equality.

Thus, the incident in Kaynarbulak will go down in history as a concrete example of a trusting dialogue and effective work between the Shymkent akimat and residents. The fact that the residents' request did not remain unanswered and was promptly resolved is a vivid example of the partnership between the authorities and society.