In Mangystau region, 848 public services were provided at home in 7 months

From January to July 2025, 723 home visits were organized in the Mangystau region for people with disabilities, during which 848 public services were delivered. On average, 5–6 requests are received daily in the region.

A request can be submitted by calling 1414 or through the official website of the Government Corporation at gov4c.kz. After that, a PSC (Public Service Center) employee contacts the citizen to agree on the date and time of the visit. On the appointed day, specialists visit the home, collect the necessary documents, and process the service. The completed result is delivered to the citizen’s residence.

Home services are provided to the following categories of citizens:
• persons with disabilities of groups I and II;
• veterans of the Great Patriotic War;
• elderly and low-mobility citizens.

According to Aibek Muzbaev, Director of the Mangystau regional branch, providing services at home is not only convenient for citizens but also an effective way to ensure equal opportunities for all segments of the population.
“In the future, PSC employees will continue to create all the conditions so that people with disabilities can receive public services without barriers,” he emphasized.

In addition, all front offices have special service windows for persons with disabilities, allowing them to receive services without waiting in line. This makes the service process faster and more convenient.

We remind you that the unified contact center 1414 receives calls on weekdays from 09:00 to 21:00. PSC departments serve citizens on weekdays from 09:00 to 18:00, while duty PSCs operate on weekdays from 09:00 to 20:00. On Saturdays, duty PSCs are open from 09:00 to 13:00.

Source : https://www.gov.kz/memleket/entities/akimat-munayli/press/news/details/1059158?lang=kk