On August 27, 2025, a public reception was held in Shymkent, organized by the city branch of the AMANAT party. This time, the meeting was held within the framework of the party project "Legal Assistance". The reception was hosted by Azat Islamov, head of the Shymkent City Land Relations Department. The main goal of the event was to listen to the personal problems of residents and consider ways to solve them within the framework of the law.

Most of the citizens who came to the reception shared their problems related to the land queue. In particular, questions were often raised about the allocation of land plots for housing construction. As explained by the head of the department, Azat Islamov, after the city of Shymkent was granted the status of a city of republican significance, new land plots for private housing construction will not be allocated. This decision was influenced by the density of the city and infrastructure restrictions. Nevertheless, the citizens' applications were carefully considered and explanations were provided within the framework of the law.

A resident of the Zhanatalap settlement also attended the reception and said that he had been unable to legalize his land plot for several years. Azat Islamov took this situation into account and explained the specific ways to legalize it. In addition, he was given advice on the preparation of relevant documents and instructed to provide assistance through responsible specialists.

During this reception, other residents raised complaints about the misuse of land, bureaucratic obstacles in document processing, and the fairness of the land queue. Each request was not ignored and specific answers were provided.

Such receptions have long been held regularly in Shymkent. For example, in 2022, dozens of applications were received from residents at the party's public reception room, among which land-related issues predominated. At that time, residents complained mainly about the procedure for land privatization and the long duration of the land queue. In 2023, the issues of illegal land acquisition and the purposeless use of land plots were raised at the receptions. In comparison, the issues of land queue and legalization became the main topic at this year's receptions. This indicates that the relevance of land relations in Shymkent is still on the agenda.

In general, the city of Shymkent is one of the fastest growing megacities in the republic. Due to the increase in the population, the demand for housing, infrastructure, and engineering networks is increasing. In this regard, the field of land relations is also of particular importance. The state is working to transfer the land relations system to an electronic format within the framework of the "Digital Kazakhstan" program. This step will reduce the risks of corruption and allow for an open and fair consideration of citizens' applications.

However, as can be seen from the applications of residents who came to the reception, the final resolution of land-related issues requires time and systematic reforms. Residents of Shymkent face various administrative obstacles when legalizing land plots, obtaining documents, or standing in line. To solve such problems, it is very important to increase legal literacy, ensure transparency, and widely use modern technologies.

Another feature of the public reception is the opportunity for local residents to directly address their concerns to the head of the sector. This, in turn, strengthens trust between government agencies and the population. The residents were pleased with Azat Islamov's careful consideration of each citizen's request and the provision of specific legal advice.

Based on the experience of previous years, dozens of issues have been resolved as a result of such public receptions. For example, in 2021, several complex issues related to the legalization of land plots were resolved positively with the party's intervention. And in 2023, specific measures were taken at the receptions regarding the redistribution of agricultural lands. Similar results are expected from this year's reception.

In conclusion, the public reception held on August 27, 2025 provided an opportunity to openly discuss the current issues of the population in the field of land relations. This reception became an effective platform not only for listening to the problems of residents, but also for providing them with specific legal advice. Regular holding of such events will undoubtedly contribute to the open and fair conduct of the land relations sector in Shymkent.