On August 27, 2025, a public reception was held in Shymkent at the AMANAT party's public reception office. The event was part of the party's "Legal Assistance" project. Azat Islamov, head of the city's land relations department, discussed land issues with city residents.

The reception generated considerable interest among city residents: most of the inquiries concerned the land allocation queue. People inquired about the prospects of allocating land for individual housing construction, as well as the possibility of legalizing previously occupied plots.

The head of the department explained that after Shymkent received the status of a city of national significance, the practice of allocating new land plots for the construction of private homes ceased. According to Azat Islamov, this step was dictated by the need for rational use of urban space and the provision of infrastructure to existing residential areas. He emphasized that each application will be reviewed individually, and citizens have been provided with clarification on the current legal mechanisms.

The reception also included requests related to specific problems. For example, a resident of the village of Zhanatalap reported that he had been unable to register ownership of his land plot for several years. Azat Islamov explained in detail the procedure and the necessary documents and assured that the department was ready to assist in resolving this issue.

Such situations are quite common in Shymkent. Residents complain about delays in procedures, difficulties with paperwork, and sometimes even inconsistencies in regulations. This is why holding open meetings with heads of industry departments is especially important. People have the opportunity to directly ask questions of officials and receive qualified answers.

It's important to note that "AMANAT" has been holding such meetings for several years now. For example, in 2022, the public reception office received numerous requests regarding the land queue, and issues of property rights registration were also raised. In 2023, the focus was on cases of illegal land seizures and misuse of land plots. In 2024, many requests concerned the redistribution of agricultural land. Comparing these years with the current situation, it can be seen that the issue of the land queue and land legalization remains one of the most pressing for Shymkent residents.

The city's development is directly linked to land issues. Shymkent is growing rapidly, its population is increasing, and with it, the demand for housing, social facilities, and utility networks. Rational land management is becoming a strategic priority. The government is taking steps to digitalize land relations, introducing open databases and electronic services. All this should reduce bureaucracy and corruption risks.

However, experience shows that citizens are still finding it difficult to navigate the changing rules. People are faced with decades-long waiting lists for land, and registering property rights requires numerous procedures. In this context, party receptions offer a platform not only to raise concerns but also to receive advice based on current legislation.

On August 27, residents also raised questions about how to handle previously issued decisions that are effectively impossible to enforce and how to expedite the document processing process. Some of the inquiries concerned the fact that some plots are being misused or are vacant, despite the city experiencing a severe shortage of housing land.

Azat Islamov noted that the department will continue to systematically address these issues. Particular attention is being paid to verifying the legality of previously issued documents and simplifying procedures for those actually using the land.

Such meetings play an important role in strengthening trust between the public and government agencies. Residents feel their voices are heard, and their concerns are recorded and processed. In the past, dozens of disputes related to land rights have been resolved thanks to such meetings.

The result of the recent reception was that no request was left unattended. Each applicant received clarification, and some questions will receive additional answers after document verification. The AMANAT party intends to continue the practice of open receptions with the participation of specialists from various fields, as this type of dialogue allows for the development of solutions that take into account the interests of ordinary citizens.

Thus, the meeting on August 27th demonstrated once again that land relations remain a sensitive issue for Shymkent residents. However, open communication with the authorities, a willingness to consider each case individually, and the introduction of new digital tools provide grounds to believe that the situation will gradually change toward greater transparency and fairness.