In early October 2025, Vodnye Resursy-Marketing LLC, one of Shymkent's leading water supply and sanitation companies, hosted a delegation of engineers and experts from the United Arab Emirates and Saudi Arabia. The guests included representatives of municipal utilities and water supply and wastewater treatment specialists. The purpose of the visit was to exchange experiences, learn about innovative technologies, and study successful practices in applying modern biotechnology to wastewater treatment.

Guests were particularly interested in the implementation of the Ydro Process® biotechnology, developed by specialists at Vodnye Resursy-Marketing LLC. This unique solution was the first in the CIS to be integrated into a wastewater treatment process. Ydro Process® biotechnology effectively removes excess sludge from wastewater and solves the problem of unpleasant odors typically caused by traditional settling tanks. In Shymkent, this method has already proven its effectiveness: special settling tanks for storing excess sludge at wastewater treatment plants have been mothballed, significantly improving sanitary conditions and reducing discomfort for residents of nearby villages.

During the visit, representatives from the UAE and Saudi Arabia were given a detailed tour of the company's production processes. At the central control room of Water Resources Marketing LLC, the guests observed water production and transportation processes and studied automation and digitalization systems. These modern technologies significantly optimize water supply processes, reduce water loss, and improve the reliability and efficiency of the entire water utility.

The delegation also visited a wastewater treatment facility, where they studied the Ydro Process® biotechnology in detail. The company's specialists demonstrated the entire process cycle: from reagent injection to water quality monitoring and sludge processing. The guests noted that implementing this technology not only improves the environmental situation but also makes economical use of resources, reducing the operating costs of traditional settling tanks.

During the visit, experts from Arab countries praised the work of Vodnye Resursy-Marketing LLC. They noted the company's modern management approaches, the implementation of innovative technologies, and the high level of professionalism of its staff. They also emphasized the importance of using Ydro Process® biotechnology to improve the quality of life and enhance environmental safety in Shymkent.

This is the second visit by representatives from the Arabian Peninsula to Shymkent in the past two weeks. On September 17, a similar delegation from the Sultanate of Oman also visited Vodnye Resursy-Marketing LLC to learn about its technological processes and the implementation of innovative solutions. These two consecutive visits demonstrate the high international interest in the Shymkent-based company's experience, its successful projects, and the effectiveness of its technologies.

The delegation focused on the economic and financial performance of Vodnye Resursy-Marketing LLC. Representatives from Arab countries praised the company's financial reporting transparency, resource management efficiency, and efficient use of its infrastructure modernization budget. This allows the company to maintain a high level of service quality while reducing operating costs and increasing its resilience to external economic impacts.

The delegation noted that Ydro Process® biotechnology represents a unique solution that can be applied in other countries with similar climate and infrastructure conditions. The guests discussed the possibility of joint projects and the exchange of experience between specialists from Water Resources Marketing LLC and their respective countries' utility services. According to the experts, the successful implementation of such technologies not only improves the environmental situation but also enhances the social well-being of the population by reducing the level of discomfort associated with unpleasant odors and sediment accumulation.

During the visit, meetings were also held with the company's management, where they discussed prospects for further innovation, opportunities for expanding production capacity, and the use of new water purification technologies. The guests expressed interest in cooperation and emphasized that the experience of Shymkent specialists could serve as a model for many countries in the Middle East.

Vodnye Resursy-Marketing LLC is currently a regional leader in the implementation of biotechnology in wastewater treatment. The use of Ydro Process® has enabled the company to address several key objectives simultaneously: reducing excess sludge volume, eliminating odors, and optimizing operating costs. All this while maintaining environmental safety, which is an important factor for residents of the city and surrounding communities.

At the conclusion of the visit, the guests emphasized the critical importance of innovation for effective water resource management. They noted that cooperation with the Shymkent-based company will facilitate knowledge sharing, enhance the professional competence of engineers, and implement advanced technologies in their respective countries. The delegation expressed gratitude to the management of Vodnye Resursy-Marketing LLC for detailed tours, process demonstrations, and openness in discussing the technological and economic aspects of the company's operations.

Thus, the visit of engineers from the United Arab Emirates and Saudi Arabia demonstrated high international interest in the experience of Water Resources Marketing LLC, the implementation of Ydro Process® biotechnology, and successful water supply and sanitation modernization practices. This exchange of experience contributes to the development of international cooperation, the implementation of modern technologies, and the improvement of environmental quality in Shymkent, making the city a model for the effective use of innovation in the public utilities sector.

In the coming years, the company plans to expand its use of biotechnology, improve automation and digitalization of production systems, and engage international partners to share experiences and jointly implement projects. This approach will help maintain a high level of service for city residents, ensure environmental safety, and enhance the resilience of public infrastructure to meet modern challenges.

Overall, the visit of the delegation from the UAE and Saudi Arabia marked an important milestone in the development of international cooperation, the popularization of innovative technologies, and the strengthening of Vodnye Resursy-Marketing's reputation as a leader in water supply and sanitation in the CIS.