In early October 2025, the enterprise "Su Resursy-Marketing" LLP, located in Shymkent, welcomed guests. A delegation of engineers and experts from the United Arab Emirates and Saudi Arabia arrived at the enterprise. The delegation included representatives of municipal utilities and specialists in the field of water supply and wastewater treatment. The main purpose of the visit was to exchange experience, get acquainted with innovative technologies and evaluate the effectiveness of the use of modern biotechnologies.

The guests were particularly interested in the Ydro Process® biotechnology, introduced by the specialists of LLP "Water Resources-Marketing". This technology is a unique method, first introduced in the CIS countries. The Ydro Process® technology allows you to effectively remove excess sludge from drains and solve the problem of unpleasant odors. In Shymkent, this biotechnology has shown its effectiveness: special sedimentation tanks designed to store excess sludge have been preserved, and residents of nearby settlements no longer feel the discomfort caused by odors.

During the visit, the guests got acquainted with the production processes of the enterprise. In the central dispatching service, the delegation got acquainted with the systems of water intake, transportation, production automation and digitalization. These modern technologies allow to optimize the water supply process, reduce water consumption and increase the efficiency of the overall system.

The delegation also visited the treatment complex. Here, the results of the Ydro Process® technology were fully demonstrated. The company's specialists demonstrated the process of implementing the technology, explaining in detail the stages from the introduction of reagents to water quality control and sludge recycling. The guests noted the environmental and economic efficiency of the technology. They highly appreciated the improvement of conditions for residents by reducing the volume of excess sludge and eliminating discomfort caused by odors.

During the visit, representatives of the Arab countries got acquainted with the economic and financial activities of the company "Water Resources-Marketing" LLP. The delegation noted the transparency of the company's financial reporting, efficient management of resources and optimal use of expenses for infrastructure renovation. This allows to improve the quality of services provided to the population and ensure the sustainability of the enterprise.

The guests noted that the Ydro Process® biotechnology can be used in other countries. They discussed the possibility of implementing joint projects and exchanging experience with specialists from Shymkent. According to experts, the practical application of the technology not only improves the environmental situation, but also has a social impact: residents will not experience unpleasant odors and excess sludge.

During the visit, meetings were held with the company's management. The opportunities for further innovation, expansion of production capacities, and the use of new technologies for water purification were discussed. The guests expressed interest in applying the experience of specialists from Shymkent in their countries.

LLP "Water Resources-Marketing" is currently considered a leader in the region in the introduction of biotechnology. The use of Ydro Process® technology has allowed the enterprise to solve several important problems: reducing the volume of excess sludge, eliminating unpleasant odors and optimizing operating costs. At the same time, environmental safety is maintained, which is an important factor for the city's residents and nearby settlements.

At the end of the visit, the guests noted the importance of innovation and exchange of experience. They spoke about the possibility of continuing cooperation with the enterprise in Shymkent, improving the professional skills of engineers and introducing new technologies in their countries. The delegation expressed gratitude to the management of LLP "Su Resourses-Marketing" for the excursions and demonstration of production processes.

Thus, the visit of engineers from the UAE and Saudi Arabia increased international interest in the experience of LLP "Water Resources-Marketing". The city of Shymkent had the opportunity to demonstrate its experience in implementing Ydro Process® biotechnology, modernizing the utility sector, and using innovative solutions.

In the future, the company plans to widely use biotechnology, improve automation and digitalization of production, attract international partners and implement joint projects. This will improve the quality of services provided to residents, ensure environmental safety, and strengthen the sustainability of municipal infrastructure.

In conclusion, the visit of the delegation from the UAE and Saudi Arabia contributed to the development of international cooperation, the promotion of innovative technologies, and the increase in the reputation of the enterprise "Water Resources-Marketing" LLP. This experience can serve as an example for the use of effective technologies in other countries in the future.