On October 22, 2025, specialists from Kyzylzhar Su, a company in Petropavlovsk-Kamchatsky, visited the central control center and wastewater treatment facilities of Su Resources-Marketing in Shymkent. The visit was aimed at exchanging experiences and learning about modern methods of water supply, process automation, and domestic wastewater treatment. The purpose of the trip was to learn about innovative technologies and practical solutions used to ensure high-quality water supply and effective wastewater treatment.

The first stop on the visit was the company's central control room. Here, Petropavlovsk specialists received detailed information about the city's water supply monitoring and management system. The control room monitors drinking water supply in real time, including pressure readings, consumption volumes, and emergency detection. Thanks to automated and digital systems, employees can monitor all processes, prevent water supply interruptions, and optimize resource consumption. Dispatch control systems improve water supply reliability, reduce losses, and ensure an uninterrupted supply of high-quality drinking water to the population.

The second stage of the visit included a tour of wastewater treatment facilities. The specialists were given a detailed overview of the full cycle of domestic wastewater treatment, including the mechanical and biological stages, as well as modern technological solutions that effectively reduce waste volumes and eliminate unpleasant odors. The Petropavlovsk specialists had the opportunity to observe all stages of the process, assess their effectiveness, and examine the equipment and methods used.

Mechanical wastewater treatment is the first stage of the process. At this stage, large and small solid particles that could interfere with subsequent biological treatment are removed from the water. Specialists thoroughly studied the design and operating principles of the equipment, waste removal methods, and subsequent treatment. This stage prepares the water for biological treatment and ensures the smooth operation of the treatment facility.

Biological treatment is the next step, in which specialized microorganisms break down organic matter found in wastewater. This process is environmentally safe and allows purified water to be returned to nature without harming the ecosystem. Petropavlovsk specialists had the opportunity to familiarize themselves with various biological treatment methods, assess the effectiveness of the technologies used, and their impact on water chemistry, odor, and clarity.

During the visit, special attention was paid to the use of the innovative Aydro Process biotechnology. This technology significantly reduces waste volume, lowers odor levels, and improves the overall efficiency of wastewater treatment. The advantages of the Aydro Process include its environmental safety, the absence of chemical reagents, and energy efficiency. Petropavlovsk specialists studied the specifics of the technology's application, the operating principle of the equipment, and assessed the practical effectiveness of the method.

During the visit, specialists also learned about the digital monitoring systems used in the control room. These systems monitor water pressure and consumption volumes, and identify emergency situations in water and sewer networks in real time. These systems ensure reliable management of the city's water supply infrastructure, minimize losses, and maintain an uninterrupted supply of high-quality drinking water.

During the visit, issues of water quality monitoring, sewer network repair and modernization, and modern wastewater treatment methods were also discussed. The exchange of experience allowed specialists from both cities to discuss technical and technological solutions and evaluate the advantages and prospects for implementing new methods. The knowledge and observations gained can be used by Petropavlovsk-Kamchatsky to improve the efficiency of its wastewater treatment facilities and water supply systems.

Particular attention was paid to the environmental aspects of wastewater treatment. Specialists studied processes for removing organic matter, reducing odor, reducing sludge volume, and using biotechnological methods without the use of chemical reagents. This helps reduce the negative environmental impact, improve environmental safety, and lower operating costs.

During the visit, the integration of automation and biotechnological methods was demonstrated. Mechanical treatment prepares wastewater for the biological stage, biological treatment decomposes organic matter, and technologies like the Aydro Process minimize waste volume and eliminate unpleasant odors. Petropavlovsk specialists had the opportunity to monitor the entire process chain and evaluate its effectiveness under real-world conditions.

The collaboration between the two companies allows for the exchange of experience, the implementation of modern methods and technologies, and the enhancement of specialist skills. The knowledge gained contributes to the improvement of water supply and sewerage systems, the implementation of digital and automated solutions, and increased process reliability and environmental safety.

Thus, on October 22, 2025, specialists from Kyzylzhar Su from Petropavlovsk visited the central control room and wastewater treatment facilities of Su Resources Marketing in Shymkent. They gained a comprehensive understanding of digital and automated water supply management processes, learned about mechanical and biological wastewater treatment, and the use of Aydro Process biotechnology. This visit facilitated the exchange of experience, advanced training for specialists, and provided practical solutions that can be implemented in Petropavlovsk to improve the efficiency and environmental safety of water supply and wastewater treatment.