On October 22, 2025, specialists from the enterprise "Kyzylzhar Su" LLP of Petropavlovsk visited the central dispatching service and sewage treatment facilities of "Su Resursy-Marketing" LLP in Shymkent. The visit was aimed at exchanging experiences between the two cities and getting acquainted with modern water transportation and treatment technologies. The specialists comprehensively studied water resources management, automation systems and domestic wastewater treatment processes in Shymkent and considered practical methods that can be used in their cities.

During the visit, Petropavlovsk specialists first got acquainted with the central dispatch service of "Su Resursy-Marketing" LLP. The dispatch service provides full control over the city's drinking water supply. Here, specialists got acquainted with the principles of operation of modern automation systems, the capabilities of digital monitoring, as well as the processes of monitoring and managing water supply networks. Through dispatch systems, the stability and quality of water supply, water pressure level, consumption volume and information about malfunctions are monitored in real time. These systems increase the efficiency of drinking water supply, reduce costs and ensure a stable water supply for residents.

During the visit, Petropavlovsk specialists also visited the sewage treatment facilities of Shymkent. They comprehensively examined the full cycle of the domestic wastewater treatment process, i.e. mechanical treatment, biological treatment and final technological stages. These stages are aimed at improving the quality of wastewater, protecting the environment and effectively using urban water systems.

During the mechanical treatment stage, large and small solid waste are separated from the water. This process allows for the removal of solid waste, ensuring the operation of the sewage system and preparing it for biological treatment. Petropavlovsk specialists got acquainted with the structure of this stage, the principles of operation of the units and waste treatment methods. Such information was useful for improving the efficiency of wastewater treatment in their own city.

The next stage is biological treatment. In this process, with the help of special microorganisms, organic waste in the water decomposes and turns into harmless substances. Biological treatment is considered an environmentally friendly method and safely returns wastewater to nature. At the facilities in Shymkent, specialists studied various biological treatment technologies and evaluated their effectiveness. During this stage, special attention was paid to the chemical composition, smell and transparency of the water.

During the visit, the specialists also got acquainted with modern methods using Aydro Process biotechnology. This technology allows to reduce the volume of waste, reduce the level of odor and effectively conduct the cleaning process. The peculiarity of Aydro Process biotechnology is that it processes waste without the use of chemicals, is environmentally friendly and energy-saving. The specialists from Petropavlovsk thoroughly studied the advantages of this method, the principle of operation of the devices and the features of its application in practice.

During a visit to Shymkent, specialists from "Su Resursy-Marketing" LLP demonstrated to employees of the Petropavlovsk enterprise modern digital monitoring of the water supply and sewage treatment system. The control center automatically monitors water pressure, consumption indicators and network malfunctions. These systems allow for effective management of the city's water supply infrastructure, reduce costs and contribute to the provision of high-quality drinking water to residents.

The specialists also received information on water quality control, repair and modernization of sewage networks. As part of the exchange of experience, engineers from both cities shared their experiences, discussed technical and technological solutions. This visit will allow to improve the water supply and sewage systems of Petropavlovsk, increase the level of automation and bring them into compliance with environmental standards.

In particular, during the visit, Petropavlovsk specialists saw the process of domestic wastewater treatment in detail and saw the technologies at each stage with their own eyes. They received detailed information about the methods used in mechanical treatment, biological treatment, and Aydro Process biotechnology, and evaluated their effectiveness. This experience improved their professional skills and allowed them to study practical methods that could be used in their city.

The main purpose of the visit was to exchange experiences, study innovative technologies in the field of water supply and sewage treatment, as well as strengthen professional ties between specialists from the two cities. Petropavlovsk specialists will have the opportunity to apply the experience gained from this visit in their city to improve the water supply system and effectively conduct sewage treatment.

Thus, on October 22, 2025, specialists from Kyzylzhar Su LLP of Petropavlovsk visited the central dispatching service and sewage treatment facilities of Su Resursy-Marketing LLP in Shymkent and got acquainted with automation, digital processes and modern biotechnological methods. This visit made a significant contribution to the exchange of experience between the two cities and the development of water supply and sewage systems. The specialists comprehensively examined ways to reduce the volume of waste and reduce odor levels using mechanical and biological treatment, as well as Aydro Process technology, and gained practical experience for use in their cities.