Over 3 million public services delivered to Kazakhstani citizens via eLicense.kz portal in 2025
29.12.2025 16:00:54 242
In 2025, the e-Licensing platform continued to expand its capabilities for citizens and businesses. Since the beginning of the year, users have obtained over 3 million licenses and permits, while the portal’s daily audience has exceeded 30.000 users, demonstrating strong interest in digital services and their high demand in the licensing sector.
The "e-Licensing" state database is one of the core components of the e-Government of the Republic of Kazakhstan. The system covers the entire lifecycle of licenses and permit documents – from application submission to receipt of the final result – and ensures transparency of procedures, shorter application processing times, and reduced administrative burden.
Efforts to expand the capabilities of the "e-Licensing" state database are carried out on an ongoing basis. In 2025, eight new public services were added to the platform. Licensing procedures for educational activities across all levels, from primary and secondary to higher and postgraduate education, were digitized. In addition, notification-based services related to the commencement and termination of activities in the field of supplementary education for children have been implemented.
The expansion of the range of services also affected other sectors. During the year, users gained access to online services for licensing the export of domestic raw materials and obtaining permits for the activities of technical inspection operators. Additionally, the platform introduced an SMS notification service that allows users to receive timely alerts about upcoming license and permit expirations, further enhancing the convenience of using the system.
The most popular services on the eLicense.kz platform include:
- Notification of commencement of activity as an individual entrepreneur – 684.689 services provided;
- Issuance of a phytosanitary certificate for the export of quarantine-controlled products outside the Republic of Kazakhstan – 360.169 services provided;
- Issuance of a specialist certificate for admission to clinical practice – 306.228 services provided;

Moreover, in 2025, five public services on the eLicense.kz portal were moved to a proactive format, allowing documents to be renewed automatically without any action from government agencies or applicants. This approach allows users to receive results quickly and conveniently.
Additionally, the portal now features an auto-signing option for 12 types of public services. The system encompasses sectors including foreign economic activity, commodity exchange licensing, accreditation of legal entities and organizations in construction and technical oversight, project management, sports and physical culture activities, as well as regulation of natural resources and agricultural assets. With auto-signing, applicants can obtain the service outcome immediately upon submitting all the necessary documents, without any action needed from government agencies.
The active expansion of services went hand in hand with sustained user growth: by the end of 2025, over 4.2 million users were registered on the elicense.kz system, including 4 million individuals and 250.000 legal entities. Over the year, 420.000 new users joined the platform, with a total of 3.5 million public services provided via the portal. On average, about 30.000 people use the platform’s services daily, confirming the high demand for digital public services.
The eLicense.kz platform keeps improving, addressing both user needs and the goals of government regulation. By expanding functionality and streamlining user workflows, the platform ensures that obtaining licenses and permits is quick and convenient, completely digitizing the process.
Source : https://www.gov.kz/memleket/entities/aqmola-selinograd/press/news/details/1134217?lang=kk