UAPF has introduced a new service for its contributors in digital format

UAPF has introduced a new service for its contributors in digital format

21.02.2025 03:59:12 572

UAPF JSC continues to create new digital services for its contributors. Since the beginning of the year, a new digital service of Push notifications with key information about events in the history of savings of each contributor and recipient has been successfully implemented. At the moment, along with the previously introduced sending of messages about the receipt of pension contributions, sending of notifications on the following significant events has been implemented:
- joining the funded pension system, i.e. opening an individual pension savings account;
- reaching 18 years of age;
- reaching retirement age and, accordingly, obtaining the right to pension benefits through compulsory pension contributions;
- obtaining the right to pension payments through voluntary pension contributions (VPC);
- obtaining the right to pension payments through compulsory occupational pension contributions (COPC);
- monitoring the implementation of the Personal Pension Savings Plan;
- the onset of a birthday (congratulations).
Push notifications are short messages sent to the Fund's contributors via the БЖЗҚ /ЕНПФ mobile application and personal account on the enpf.kz website
The proposed services were developed by UAPF specialists based on a study of contributors' preferences and the most popular pension services. A large volume of data is analyzed and processed using our own analytical system (ACRM), recipients are selected, and Push notifications are generated and sent.
Since the beginning of the year, about 223 thousand UAPF contributors have received notifications on significant events.
To receive notifications, contributors must subscribe to the mailing list via the БЖЗҚ /ЕНПФ mobile application or personal account on the enpf.kz website in the "Push notifications" section.
Throughout its activities, UAPF JSC strives to improve the quality of service to its contributors and is constantly expanding the range of services provided in digital format. Today, more than 90% of pension services are provided by UAPF in an online format. Contributors in their personal account on the website or in the mobile application have the opportunity to receive a statement from their account for any period, change personal details, make an approximate calculation of the future pension, apply for the transfer of part of the savings to the IPM or for their return to the management of the National Bank and much more.
UAPF was founded on August 22, 2013 on the basis of GNPF APF JSC. The founder and shareholder of the UAPF is the Government of the Republic of Kazakhstan represented by the State Institution Committee of State Property and Privatization of the Ministry of Finance of the Republic of Kazakhstan. Trust management of UAPF pension assets is carried out by the National Bank of the Republic of Kazakhstan. In accordance with the pension legislation, the UAPF attracts compulsory pension contributions, employer’s compulsory pension contributions, compulsory occupational pension contributions, voluntary pension contributions, as well as carries out enrollment and accounting of voluntary pension contributions formed at the expense of the unclaimed amount of guaranteed compensation for the guaranteed deposit, transferred by the organization carrying out mandatory guarantee of deposits, in accordance with the Law of the Republic of Kazakhstan "On mandatory guarantee of deposits placed in second-tier banks of the Republic of Kazakhstan", ensures the implementation of pension benefits. The Fund also carries out accounting of target assets and target requirements, accounting and crediting of target savings (TS) to target savings accounts, payments of TS to their recipients in bank accounts, accounting for returns of TS in the manner determined by the Government of the Republic of Kazakhstan within the framework of the National Fund for Children program (More details at www.enpf.kz)

Source : https://www.gov.kz/memleket/entities/abay/press/news/details/942104