In accordance with the directives of the Head of State, the Anti-Corruption Agency continues its efforts to promote the principles of "Law and Order" in society.

In today’s conditions, any government authority can only succeed with the support of society. Effective corruption prevention is possible only through active public participation.

The Anti-Corruption Agency implements the principle of openness through various communication channels.

In our work, the principles of "transparency" and "openness" come first.

One of the key areas of the Agency's work is the organization and operation of a call center that ensures prompt and effective interaction with people.

The Anti-Corruption Service Call Center operates 24/7 and provides people with free information and consultation support.

Operators answer questions about the Agency's activities, and they accept complaints, suggestions, and feedback on anti-corruption issues.

The Center responds around the clock to telephone messages reporting cases of corruption, including instances of committed or impending offenses, as well as cases of hindering entrepreneurial activities.

Upon receiving a call regarding a suspected corruption offense, the operator immediately connects the caller with a duty officer of the Agency, who registers the report and takes prompt response measures.

Thus, each report is verified in a timely manner.

If sufficient grounds exist, a pre-trial investigation is initiated.

In 2024, the Call Center received over 26,000 inquiries:
- Approximately 5,800 consultations were provided on anti-corruption issues;
- 862 messages contained signs of corruption offenses.

The number of criminal cases opened as a result of the reports received through the Call Center is increasing.

We remind you that whistleblowers receive a one-time monetary reward if a court decision or guilty verdict against the offender enters into legal force.

The incentive is regulated by the Rules and serves as an effective mechanism to stimulate a zero-tolerance approach toward corruption and to engage civil society in the prevention of this dangerous social phenomenon.

The reward amounts to up to 10%, but not over 4,000 MCI. That is, for providing reliable information on corruption offenses, a reward of up to KZT 15.7 mln is provided.

In 2024, the Anti-Corruption Service rewarded 104 citizens with a total amount of KZT 35.5 mln, including 38 state employees who were recognized with certificates.

Most of the reports contain cases of extortion of bribes for not holding individuals criminally and administratively accountable, abuse of power, favoritism, violations in public procurement, and other unlawful actions by officials.

The largest number of rewarded individuals are from Karaganda, Aktobe, and West Kazakhstan regions, where between 6 and 10 people have been rewarded.

Reports from state employees themselves are also increasing.

In 2024, in the city of Shymkent, a citizen "B" was rewarded an amount of KZT 6 mln (or 10% of the bribe amount) for assisting in curbing the criminal activities of citizens "T" and "B."

In Astana, a citizen "T" was rewarded KZT 3 mln by the City Department for reporting corruption involving two citizens who incited others to bribe police officers.

At the same time, the Anti-Corruption Service ensures the full confidentiality of informants. Since January 3, 2023, this category of citizens has been covered by a comprehensive witness protection program.

Now, whistleblowers are protected not only by physical safety but also by enhanced measures for protecting confidential information and their labor rights. Moreover, they cannot be subjected to disciplinary action, dismissed, or transferred to another position without the participation of an Anti-Corruption Service officer as part of a commission. In case of disclosure of confidential information about whistleblower criminal liability is provided.

Let us recall that in order to promote an anti-corruption culture and zero tolerance for corrupt practices, as well as to enhance civic engagement, the Anti-Corruption Service has launched a new tool—the Anti-Corruption Agency’s WhatsApp chat-bot 1424—for promptly reporting cases of corruption.

Now, any citizen can report corruption or receive consultations on anti-corruption issues via WhatsApp.

To do so, simply send a message to +7 777 000 1424.

What can you do through the WhatsApp chat-bot 1424?
- Report corruption cases;
- Receive consultations on anti-corruption issues.

We guarantee full confidentiality of all reports. Every message will be reviewed, and if violations are identified, measures will be taken in accordance with current legislation.

However, we remind you that knowingly submitting false reports about corruption carries criminal liability.

Any person can report a corruption case by calling 1424 to the Call Center, which operates 24/7, or via the WhatsApp chat-bot 1424 at +7 777 000 1424, or by visiting the regional Antikor Ortalygy.

The Anti-Corruption Service urges citizens to contact the Call Center at 1424 if they have any information about corruption cases.

#Law_and_Order
#LAWandORDER

❗️ If you are faced with corruption, please report it by Hotline 1424 and send photos/videos to our WhatsApp chat-bot at +7 777 000 1424 and to our Telegram bot @antikorkz_bot!

Source : https://www.gov.kz/memleket/entities/anticorruption/press/news/details/960475?lang=kk