FROM MAY 1, THE WORKING PROCEDURES OF MOBILE BRIGADES ARE CHANGING: AMERGENCY AID WILL BE AVAILABLE TO EVERYONE

FROM MAY 1, THE WORKING PROCEDURES OF MOBILE BRIGADES ARE CHANGING: AMERGENCY AID WILL BE AVAILABLE TO EVERYONE

18.05.2025 22:31:46 8271
These changes will come into force from May 1 of this year and do not limit the right of citizens to call for emergency help on the number 103.
Calls in the 4th category of urgency refer to situations that do not pose a direct and potential threat to the patient's life and health, but require medical intervention.
So, what will change from May 1:
● mobile teams near clinics will work during working hours — from 8:00 to 20:00;
● non-life-threatening urgency Category 4 calls (for example, high blood pressure, temperature, minor injuries) will be redirected to the mobile teams of primary care during working hours of clinics;
● after 20:00 and on weekends, all calls, including category 4, will be served by ambulance teams as before.
According to statistics, more than 50% of emergency calls belong to the 4th category of urgency and are related to the exacerbation of chronic diseases. White-Space: Pre-Wrap; Font-Family: 'Segoe Ui Historic', 'Segoe Ui', Helvetica, Arial, Sans-Serif; COLOR: # 080809; FONT-SIZE: 15px; FONT-STYLE: NORMAL; FONT-VARIANT-LIGATURES: NORMAL; FONT-VARIANT-CAPS: NORMAL; FONT-Weight: 400; Letter-spacing: Normal; orphans: 2; Text-Align: Start; Text-Indent: 0px; text-transform: 2; -webkit-text-width: 0px; text-decoration-style: initial; xkhd6sd x16tdsg8 x1vvkbs x1j61x8r xat24cr xgzva0m xhhsvpz xlup9mm; text-align: inherit: break-word; padding: 0px 1px; font-style: normal; width: 16px; src="https://static.xx.fbcdn.net/images/emoji.php/v9/t9e/1/16/27a1.png" style="border: 0px; border-radius: 0px; object-fit: fill;" width="16"/>Recognize that such calls divert resources away from patients with life-threatening conditions who need urgent care. The changes will allow to optimize the load, reduce waiting time and increase the efficiency of the entire system of public health care.
Now mobile medical and sanitary first aid teams will go out on calls and make planned visits to patients' homes. This allows to provide timely monitoring of the health status of citizens, especially to respond quickly to the deterioration of the condition of patients with chronic diseases. 'Segoe UI', font-size: normal; font-variant: normal; text-align: 2; word-spacing: 0px; background-color: initial; text-decoration-color: initial; x16tdsg8 x3nfvp2 x1fcty0u xgzva0m xhhsvpz x1kky2od" text-align: inherit; padding: 0px 1px; font-style: normal; vertical-align: middle; height: 16px; src="https://static.xx.fbcdn.net/images/emoji.php/v9/t9e/1/16/27a1.png" style="border: 0px; border-radius: 0px; object-fit: fill;" width="16"/>Mobile brigades of primary care are created at the expense of one brigade per 25 thousand inhabitants. They work at the actual place of arrival, regardless of the patient's place of residence or approval.
If necessary, the mobile teams will be accompanied by specialists of special fields, in particular, children will be helped with the participation of a pediatrician, and adults will be provided with special specialists (cardiologists, neurologists and other doctors) depending on the nature and severity of the patient's condition. This approach provides high quality branded medical care.
The mechanism of calling an ambulance remains unchanged - by dialing 103, citizens can call for emergency medical assistance at any time of the day. In cases where the patient's condition is life-threatening, the ambulance team comes regardless of the day of the week and time of day.
The arrival time of the mobile team of the primary health care service is up to 60 minutes. The following norms are provided for the most urgent categories: 10 minutes — the first, 15 minutes — the second and 30 minutes — for calls of the third category. The largest number of requests were registered under the 4th category of urgency - 763,463 calls, more than 518 thousand of which were served by mobile teams of primary care. The number of category 1 calls was 104,443, category 2 — 642,312, category 3 — 574,580 calls. shows.
▪️The Ministry of Health of the Republic of Kazakhstan noted that emergency medical assistance will remain available for everyone who needs emergency assistance. The changes are aimed at increasing the efficiency of the system, reducing waiting times and improving medical care at all levels.

Source : https://www.gov.kz/memleket/entities/turkestan-tolebi-audany/press/news/details/981346?lang=kk