One-click Ambulance: Digital technologies increase transparency of Kostanay's emergency services

One-click Ambulance: Digital technologies increase transparency of Kostanay's emergency services

11.09.2025 09:50:22 171

Residents of Kostanay will now be able to track the movement of ambulances on their call on the map in real time. This solution was implemented by the Ministry of Health of the Republic of Kazakhstan jointly with the Akimat of Kostanay region and in cooperation with Yandex Qazaqstan. It will be possible to observe the movement of the brigade on the map in the browser. The solution should significantly reduce the burden on dispatchers. This was stated by the Head of Yandex Qazaqstan Timur Shalekenov during a meeting with Akim of Kostanay region Kumar Aksakalov and Vice Minister of Digital Development Dmitry Moon at the QostanAI Investment Forum. It will be possible to monitor the movement of the ambulance team on the map in the browser, and in the future — in the Yandex Go application. As expected, this solution can significantly reduce the burden on dispatchers. After calling an ambulance, the system will automatically send an SMS with a link to a map where the movement of the brigade will be displayed in real time. The solution is implemented using the JavaScript API from Yandex Maps. The new solution is aimed at increasing the transparency of the work of emergency services, reducing the burden on dispatchers and improving the quality of interaction with the public. At the first stage, the function will be available for part of the calls in Kostanay, later it is planned to scale the project to all calls.

Source : https://www.gov.kz/memleket/entities/kostanay/press/news/details/1065689?lang=kk