You can apply to iKomek regarding the removal of Solid Household Waste (MSW) and Bulky garbage (KGM) from the territory of an apartment building using one of the following methods:

• Call the single toll-free number 109.
• Write to Whatsapp messengers, Telegram chatbot, Instagram.
• Apply via the SmartQostanai mobile app.

To register an application, be sure to inform the operators of the following information so that the application is processed as quickly as possible:

• The exact address (city, street, house number).

• Type of garbage: Solid waste (if the container is overflowing) or CGM (for example, old furniture).

• Detailed description of the problem: for example, "containers are overflowing", "the container for KGM has not been removed for several days", "bulky items displayed on such and such a date have not been removed".

• Your contact information.

Source : https://www.gov.kz/memleket/entities/kostanai-kalasy-akimat/press/news/details/1115338?lang=kk