The Department of State Revenue for the Karaganda region reminds taxpayers of the procedure for offsetting and refunding excessively (erroneously) paid taxes, payments to the budget, penalties and fines. 💰

In accordance with the Tax Code of the Republic of Kazakhstan, the refund of excessively (erroneously) paid amounts is carried out by the state revenue authorities on the basis of a tax application by transferring funds to the bank account specified in the application. 🏦

The tax application form for offsetting and (or) refunding taxes, payments to the budget, customs duties, penalties, interest and fines was approved by Order No. 637 of the Minister of Finance of the Republic of Kazakhstan dated October 28, 2025.

, Where should I contact?

The refund of taxes and payments to the budget for which personal accounts are maintained is carried out by the state revenue authority at the place where personal accounts are maintained.

The refund of payments for which personal accounts are not maintained, such as state fees and registration fees, is made by the state revenue authority at the place of their payment.

Important! The state service "Carrying out offsets and refunds of taxes, payments to the budget, penalties, fines" is not provided through e-Otinish

For timely repayment of excessively (erroneously) paid amounts, a tax application must be submitted using one of the following methods:

, In electronic form:

1️⃣via the eGov digital government web portal.kz,
2️⃣via the "Taxpayer's Office" web application,
3️⃣e-Salyq Azamat mobile application.

, On paper:

through the ""Government for Citizens" State Corporation" NAO".

 Please note: the application must be submitted in the prescribed form and in the appropriate manner.

Source : https://www.gov.kz/memleket/entities/kgd-karaganda/press/news/details/1297633?lang=ru