As part of the implementation of a pilot project on the correspondence format of medical and social expertise to establish a disability group in 2024, more than 96.9 thousand applications from all regions of Kazakhstan were considered, which accounted for 37.4% of the total number of people with disabilities who underwent an examination. To date, the examination in correspondence format is carried out according to 30 nosological forms.
In 2023, over 76.4 thousand applications were considered in correspondence format, which is 30.4% of the total number of people with disabilities who passed the examination.
As previously reported, at the sixth meeting of the National Council of Public Trust, the Head of State instructed to create the most favorable conditions for people with special needs, to exclude their going to authorities and paperwork, as well as contact between service providers and service recipients.
In order to fulfill this assignment, the Ministry of Labor and Social Protection of the Population of the Republic of Kazakhstan, together with the Ministries of Health and Digital Development, Innovation and the Aerospace Industry, is piloting a project on the correspondence format of medical and social expertise (hereinafter - ITU) in all 20 regions of Kazakhstan.
To receive disability group identification services, the applicant only needs to contact the polyclinic at the place of residence and undergo the necessary examination, the rest of the processes take place without his participation due to the integration of information systems.
Transfer to an absentee examination:
- removes administrative and bureaucratic barriers;
- ensures transparency of ITU expert decisions;
- provides an opportunity to receive disability services and determine social protection measures for persons with disabilities without leaving home;
- eliminates direct contact of the service recipient with the service provider, thereby minimizing corruption risks.

Source : https://www.gov.kz/memleket/entities/enbek/press/news/details/915018