On June 11, 2025, all branches ofUAPF  JSC held the traditional Open Day on the topic "Your rights in the pension system: how to avoid becoming a victim of fraud".

Recently, fraudsters have been inventing new ways to deceive the population. They can be located in any country in the world and often find phone numbers on the INTERNET, for example, on free classifieds sites, find out the name and social status on social networks, through various messengers and services in order to mislead their victims and take advantage of their trust. In order to protect yourself and your loved ones from fraudsters, it is necessary to regularly improve the level of financial and legal literacy in the field of pension savings, awareness of ways to protect against fraudulent schemes.

At the online meeting dedicated to the important topic of fraud protection, the Fund's specialists spoke in detail about security measures to ensure the safety of pension savings, explained why it is important to receive information from official sources and directly from the Fund, how to distinguish legitimate offers to provide services from fraudulent schemes, what threats may come from third parties offering paid consulting services. The guests of the meeting were given some examples of illegal fraudulent actions against citizens and were given recommendations on how to behave in such situations.

Also, the UAPF employees spoke about the procedure for receiving pension benefits from the Fund, including the conditions and methods for processing them, and how to find information on the procedure for processing benefits on the website enpf.kz.

In addition to discussing the main topic, responsible employees of the UAPF divisions answered questions from the participants and held individual consultations with those who wished.

The online meeting aroused great interest and, according to the participants, was useful and productive.

We remind you that citizens of Kazakhstan can obtain information about pension savings completely free of charge at any branch of the Fund, by post, by email or online on the UAPF website (www.enpf.kz) or in the UAPF mobile application, as well as on the e-government website (www.egov.kz). Any consultations can be obtained at the UAPF branches or remotely: via multi-channel free communication, by calling the call center number 1418, as well as through official pages in social networks on such popular platforms as Odnoklassniki, Telegram, Facebook, VKontakte, X (Twitter) and Instagram, using WhatsApp at +7 777 000 1418.

For contributors (beneficiaries) located outside the Republic of Kazakhstan, there is an opportunity to receive a consultation by calling +7 (727) 356-10-60 or through the Call Online service, located on the corporate website of the Fund.

UAPF was founded on August 22, 2013 on the basis of GNPF APF JSC. The founder and shareholder of the UAPF is the Government of the Republic of Kazakhstan represented by the State Institution Committee of State Property and Privatization of the Ministry of Finance of the Republic of Kazakhstan. Trust management of UAPF pension assets is carried out by the National Bank of the Republic of Kazakhstan. In accordance with the pension legislation, the UAPF attracts compulsory pension contributions, employer’s compulsory pension contributions, compulsory occupational pension contributions, voluntary pension contributions, as well as carries out enrollment and accounting of voluntary pension contributions formed at the expense of the unclaimed amount of guaranteed compensation for the guaranteed deposit, transferred by the organization carrying out mandatory guarantee of deposits, in accordance with the Law of the Republic of Kazakhstan "On mandatory guarantee of deposits placed in second-tier banks of the Republic of Kazakhstan", ensures the implementation of pension benefits. The Fund also carries out accounting of target assets and target requirements, accounting and crediting of target savings (TS) to target savings accounts, payments of TS to their recipients in bank accounts, accounting for returns of TS in the manner determined by the Government of the Republic of Kazakhstan within the framework of the National Fund for Children program (More details at www.enpf.kz)

Source : https://www.gov.kz/memleket/entities/abay/press/news/details/1008074?lang=kk