A national seminar and meeting on "Digital Tools – A New Model for Water Infrastructure Management" was held in Shymkent. The event was jointly organized by the city administration, the Ministry of Industry and Infrastructure Development of the Republic of Kazakhstan, and the Center for Modernization and Development of Housing and Public Utilities JSC. The main goal of the event was to discuss effective water resource management, the implementation of new technologies, system automation, and the provision of high-quality public services.

The seminar was attended by Aidyn Karimov, First Deputy Mayor of Shymkent, representatives of government agencies, international organizations, domestic and foreign companies, and experts in housing, utilities, and water supply. Participants discussed modern approaches to water resource management, digital solutions, and automation opportunities to improve infrastructure efficiency.

The event was organized as part of the implementation of the instructions of the President of the Republic of Kazakhstan outlined in his Address, "Kazakhstan in the Era of Artificial Intelligence: Current Issues and Their Solutions through Radical Digital Transformation." The head of state emphasized that digitalization and the implementation of new technologies are not only a tool for increasing efficiency but also a key mechanism for the country's sustainable development and improving the quality of life of the population.

First Deputy Mayor of Shymkent, Aydin Karimov, emphasized the particular importance of effective water resource management for the rapidly developing metropolis. "Population growth, industrial development, and the construction of new residential areas require high-quality water supply, efficient sewer systems, and reliable infrastructure. Traditional management methods are no longer sufficient to fully meet these needs. Climate change, increased consumption, and increased water loss require new solutions. Therefore, the implementation of digital tools and automated systems is becoming a priority for Shymkent and the entire country," he emphasized.

The seminar focused on the implementation of modern technological methods for water infrastructure management, including:

1. Automation of water supply and sewerage systems allows for real-time monitoring of water consumption, detection of faults, and timely repairs, preventing emergency situations.

2. Digital monitoring systems monitor water quality, pressure, consumption, and sewer network conditions. These systems enable decision-making based on real-time information.

3. The use of artificial intelligence and big data helps predict water consumption, optimize infrastructure, prevent shortages, and minimize losses.

Seminar participants discussed successful examples of implementing these technologies, including the experience of foreign countries where fully automated water management systems enable control over water treatment, distribution, and metering. The application of similar approaches in Kazakhstan makes it possible to significantly improve the efficiency of water infrastructure, reduce losses, and provide the population with high-quality water.

Aydin Karimov emphasized that providing the population with high-quality drinking water is one of the city administration's key priorities. "Today, modernizing water infrastructure and implementing new technologies are priorities. Systematic data collection and analysis allow for the timely detection of malfunctions and the prevention of emergencies, ensuring a stable and high-quality water supply for residents," he noted.

The seminar also addressed issues of enhancing legal awareness and accountability among specialists working in the housing and utilities and water supply sectors. Discussions included personnel training, the implementation of digital platforms for resource accounting and management, the exchange of best practices, and international cooperation.

Participants also emphasized the importance of collaboration between government, business, and society for sustainable water resource management. The use of digital technologies not only improves infrastructure efficiency but also reduces costs, minimizes environmental damage, and increases the transparency of public utilities.

During the event, recommendations were formulated for the further implementation of digital systems, including:

• expansion of real-time water consumption monitoring;

• implementation of automated network management systems;

• using big data forecasting for consumption planning;

• ensuring transparency and informing the public about the state of water resources;

• improving the qualifications of specialists and training personnel to work with modern technologies.

Thus, the national seminar and meeting in Shymkent marked an important step in developing digital water resource management, modernizing urban infrastructure, and improving the quality of public services. The introduction of new technologies ensures the efficient use of water resources, minimizes losses, increases the reliability of water supply systems, and improves the environment.

The seminar also facilitated the exchange of experiences among participants, a discussion of modern international practices, and the development of a unified strategy for digitalizing water infrastructure for the city and the country as a whole. This event served as an example of a comprehensive approach to water resource management that takes into account modern technological capabilities, the needs of the population, and the requirements of sustainable development.

Thus, Shymkent demonstrates an example of the successful implementation of digital solutions for water resource management, opening up new opportunities for the effective development of urban infrastructure, environmental protection, and improving the quality of life of residents.