In the West Kazakhstan Region, entrepreneurs included a clause in a supply contract requiring a local manufacturer to pay a retail chain a 10% commission on the value of the delivered goods. However, the subject of the contract was butter, a product included in the list of socially significant food products, making such requirements illegal.

After receiving the information, the Department of Trade and Consumer Protection of the West Kazakhstan Region conducted an investigation and confirmed the violation. Experts determined that the retail chain had knowingly included the obligation to pay a commission in the contract, despite a direct prohibition under the law regarding socially significant goods.

The Law of the Republic of Kazakhstan "On the Regulation of Trade Activities" does allow for the inclusion of a commission in the price of food products. However, such a commission cannot exceed 5% of the product's value and can only be applied to products not included in the list of socially significant food products. Payment of a commission is completely prohibited for socially significant food products.

Overall, the Department initiated administrative cases against 192 businesses during the past period of 2025. These figures demonstrate that the agency maintains strict and consistent government oversight in the trade sector, paying particular attention to compliance with legal regulations, particularly regarding price regulation and rules for handling socially significant food products.