Report on the activities of the state institution "Office of Akim of Taskarasu rural district" of the Uyghur district on the provision of public services for 2025

 

 

The main directions of the state institution "Office of Akim of Taskarasu rural district" of Uygur district on the provision of public services:

- provision of public services in accordance with legislative acts defining the procedure for providing public services;

- creates the necessary conditions for people with disabilities to receive public services;

- provided service recipients with complete and reliable information on the procedure for providing public services in an accessible form;

- improves the skills of employees in the field of public services;

- considers complaints of service recipients on the provision of public services and provides information on compliance with the deadlines specified in the law;

- provides information on the deadlines for the provision of public services at the request of service recipients;

- takes measures against violations of the rights, freedoms and legitimate interests of recipients of the corseted service.

 

Information about the service provider

 

State institution "Office of Akim of Taskarasu rural district" of Uygur district

Address: index 041813, Almaty region, Uyghur district,Taskarasu village, S. Seifullin Street, No. 35.

 

 Information about public services

 

In the state institution "Office of Akim of Taskarasu rural district" of Uygur District, 7 different public services are provided:

1. making a decision on changing the purpose of the land plot

2."acquisition of rights to state-owned land plots that do not require bidding (contests, auctions)"

3. Queuing up for a land plot

4. " provision of land plots for the construction of facilities within a locality - providing service recipients with complete and reliable information on the procedure for the provision of public services in an accessible form

5. Land lease extension

6. sale of a land plot to private ownership with a lump sum or installment plan

7. transfer of the right of private ownership to a previously leased land plot after commissioning

Form of rendering public services

 

These services are provided in electronic (partially automated)/paper form, through a state corporation, through the e-government portal. 

Public services provided through the department are provided free of charge. 

 

 

Number of approved bylaws that determine the procedure for providing public services

 

 

The number of approved subordinate regulatory legal acts defining the procedure for the provision of public services is 3. 

1. "Obtaining rights to state-owned land plots that do not require bidding (tenders, auctions)"

2" " Provision of land plots for the construction of facilities within the settlement-provided service recipients with complete and reliable information on the procedure for the provision of public services in an accessible form;

3. making a decision to change the purpose of land plots-considers complaints of service recipients on the provision of public services and provides information on compliance with the deadlines specified in the law;

 

Work with service recipients

 

Feedback is maintained with service recipients. In particular, the service recipients will review the relevant information, supplement the necessary documents or clarify the conditions for awarding sports titles in accordance with Article 73 of the administrative procedural code of the Republic of Kazakhstan. 

 

Information on sources and places of access to information on the procedure for providing public services

 

Draft normative legal acts defining the procedure for providing public services through the website of the akimat of Taskarasu rural district of Uyghur district, through the Uyghur district newspaper, through social networks, including through the district https://www.instagram.com/tasqarasu_auyldyq_okrugi_?igsh=dnJyNXVvMzc5NWR3 Instagram is conducted through the page.

 

Measures aimed at ensuring transparency in the process of rendering public services 

 

In accordance with the approved plan, the state institution "Office of Akim of Taskarasu rural district" of Uygur district regularly organizes events aimed at ensuring transparency in the process of providing public services for public services. On the part of the villagers and the responsible specialist, explanatory measures are held with specialists involved in the process of public services, meetings, promotions and seminars with service recipients, the general population.  

 

At the end of 2025, a total of 1,439 services were provided. In particular:

* Obtaining various certificates-247;

* Application for medical registration-49;

* Support at the address — 78;

* Obtaining a permit to enter the border strip — 15;

* Obtaining an EDS key online — 1050.

In order to improve the quality of Public Services, 2 explanatory events were organized during the year.

      

Activities aimed at improving the skills of employees in the field of public services

 

There are no persons who have passed advanced training courses in public services.

 

Information about complaints from service recipients regarding the provision of public services

 

There were no complaints from service recipients regarding the provision of public services. 

There were no violations of the procedure and deadlines for the provision of public services, and no deadlines for reviewing complaints. There are no persons brought to disciplinary responsibility. 

There have been no proposals from individuals or legal entities to improve the quality of public services. 

 

 

Quality control of public services

 

 

According to the results of quality control of the provision of public services, the work of the state institution in the state institution "Office of Akim of Taskarasu rural district" of the Uygur district was assessed as" good".