The Department of State Revenue for the Karaganda region recalls the procedure for offsetting and refunding excessively (erroneously) paid taxes, payments to the budget, penalties and fines.

To refund funds, you must submit a tax application in the form approved by the Order of the Minister of Finance of the Republic of Kazakhstan dated October 28, 2025 No. 637.

The funds will be transferred to the bank account specified in the application.

, Where should I contact?
For taxes and payments for which personal accounts are maintained, to the state revenue authority at the place where the personal account is maintained.
For payments for which personal accounts are not maintained (state duty, registration fee) — to the state revenue authority at the place of their payment.

Important!
The public service "Carrying out offsets and refunds of taxes, payments to the budget, penalties, fines" is not provided through the e-Otinish platform.

📲 You can apply:
🖥️ electronically through the eGov portal.kz or the Taxpayer's Account web application;
on paper — through the NGO "Government for Citizens State Corporation" (PSC).

Please take this information into account when requesting a refund of excessively (erroneously) paid taxes and payments to the budget.

Source : https://www.gov.kz/memleket/entities/kgd-karaganda/press/news/details/1264502?lang=ru