Guardian appointment service was available on eGov.kz portal and eGov Mobile mobile application

Guardian appointment service was available on eGov.kz portal and eGov Mobile mobile application

15.04.2025 18:40:43 286

The guardianship and guardianship service is now available on the eGov.kz portal and the eGov Mobile mobile application for adults who are incapacitated or with limited capacity. The new service will greatly simplify the application process, eliminate paperwork and reduce the risk of providing false information. The service is provided free of charge for individuals and legal entities.

Recognition of an adult citizen as incompetent or with limited capacity for action is carried out by a court decision. Based on this decision, the future guardian or custodian can apply for guardianship through the eGov.kz portal or the eGov Mobile application. size="4">go to the "Citizens" - "Family" - "Guardianship, guardianship, support" section after logging in on the eGov.kz portal;

  • select the service "Establishing guardianship or guardianship for citizens who are incapacitated or with limited legal capacity" and press the "Online request" button it is necessary;
  • it is necessary to enter the social security number of the person to whom the application is made;
  • it is necessary to indicate the contact number and e-mail of the applicant and press the "Next" button;
  • it is necessary to select the address of the dependent person who lives with the applicant;
  • it is necessary to add persons who are registered or living with the specified address;
  • the application is required to be signed in one of the available ways;
  • the result of the service will be available in the user's Personal Account in the "History of Services Provided" section.

    • To use the service in the eGov Mobile mobile application:

    • it is necessary to pass authorization in the eGov Mobile application and go to the section "Services" - "Allowances, allowances, pensions";
    • select the service "Establishment of guardianship or guardianship for adults with incapacity or limited capacity" and fill in the required fields;
    • it is necessary to enter the residential address and indicate the persons living together (optional);
    • the application must be signed with Face ID/Touch ID.

    After submitting a request, an appropriate order or reasoned refusal will be sent to the User's Personal Account. The service period is 19 working days.

    In addition, the application can be submitted by submitting the necessary documents at the People's Service Center at the place of residence of the service recipient.

    New service Digital development, innovations and aerospace industry of the Republic of Kazakhstan It was implemented within the framework of the joint work of the Public Services Committee of the Ministry, "National Information Technologies" JSC and the Ministry of Labor and Social Protection of the Republic of Kazakhstan.

    Source : https://www.gov.kz/memleket/entities/vko-shemonaiha-usttalovka/press/news/details/970932?lang=kk