Housing is one of the basic human rights. It is enshrined in international treaties such as the Universal Declaration of Human Rights and the International Covenant on Economic, Social and Cultural Rights. Kazakhstan fulfills its international obligations in this field. The state is taking measures to provide citizens with affordable and decent housing. 

Kazakhstan has developed effective mechanisms for improving housing conditions. One of the main steps was the establishment of the Institute of Development and Support on the basis of "Otbasy Bank" JSC. He is responsible for the centralized accounting and allocation of housing. Thanks to that, housing became available for socially vulnerable categories of citizens. Today, at least 70 percent of rental and credit housing is given to these groups of the population.  

Solving housing problems requires constant improvement of legislation. The introduced amendments have improved the conditions of registration of children in orphanages. Now their right to housing is protected by law. These changes ensure equal opportunities for all citizens.  

The Human Rights Commissioner plays an important role in protecting housing rights. In 2024, applications of hundreds of citizens were reviewed. Most of them found a positive solution. Residents often face difficulties in the field of housing and communal management, refusal to stand in queues, illegal evictions. The Ombudsman's work allows us to find solutions and help citizens protect their rights.  

Effective interaction between the commissioner and akimats and state bodies gives real results. Thus, it was possible to remove the rent of 774 socially vulnerable residents in Mangistau region. This is a bright example of how constructive cooperation can help many people.  

Another important thing was to prevent the illegal migration of women with children in winter. Coordinated actions of the commissioner and government agencies helped restore their housing rights. This case shows that citizens can trust effective protection.

Citizens trust the institution of the Ombudsman. It plays an important role in the dialogue between the people and government agencies. Visits to the regions, personal receptions, and explanatory work contribute to the effective solution of the housing problem. Each applicant will receive support and assistance in defending their rights.  

The work of the representative will continue. Fairness and equality in housing provision will be the main focus. These efforts strengthen the legal system and demonstrate Kazakhstan's commitment to international obligations.  

Measures taken in the field of housing rights show significant progress. Kazakhstan is making sure steps towards creating a fair and socially oriented society where every citizen has a chance for decent housing.

Source : https://www.gov.kz/memleket/entities/ombudsman-abay-oblysy/press/news/details/972951?lang=kk