As part of the development of digital government services, the @SalyqBot chatbot has been implemented and continues to be improved in the Telegram messenger.
@SalyqBot is a digital service designed for the prompt receipt of information on tax and customs issues by individuals and legal entities.
The chatbot operates in Kazakh and Russian and is available around the clock.

The main features of the service
- obtaining information about the presence or absence of tax arrears;
- calculation of vehicle tax and penalty amount;
- access to the tax calendar with deadlines for reporting and paying taxes;
- receiving notifications about the blocking (arrest) of bank accounts;
- receiving information about the amounts paid (for legal entities);
- access to background information and knowledge base on tax and customs legislation;
- familiarization with training materials and video instructions;
The chatbot's knowledge base is based on requests received by the CGD Contact Center, which makes it possible to promptly provide answers to frequently asked questions without operator involvement.

If necessary, the user can:
- evaluate the quality of the response received;
- ask an additional question;
- send an appeal to the operator.

Advantages of using
Using @SalyqBot allows you to:
- reduce the time required to receive public services;
- minimize personal visits to the state revenue authorities;
- get up-to-date information from an official source;
- timely fulfill tax obligations.

To get started, go to Telegram and launch a chatbot named @SalyqBot.

Source : https://www.gov.kz/memleket/entities/kgd-pavlodar/press/news/details/1175816?lang=kk