As a result of the introduction of the Digital Family Card (hereinafter referred to as the FDC), since the beginning of 2025, more than 60.5 thousand people have been sent SMS messages for the proactive provision of state services in the social and labor sphere. At the same time, 27.5 thousand people have used the opportunity to receive benefits or payments without applying.

The Digital Family Card is formed on the basis of data from all existing information systems of state bodies. Today, it contains information on 20 million citizens of Kazakhstan or more than 6.2 million families.

The main goal of the introduction of the FDC is to ensure equal access to the state support system for Kazakhstanis. In this regard, the Social Code of the Republic of Kazakhstan establishes the Digital Family Card as a tool for determining medium- and long-term objectives and directions of social policy. The OCC is also a daily "electronic notification" of citizens' entitlement to certain types of guaranteed state support depending on their social status.

Currently, the OCC allows Kazakhstanis who are entitled to state support measures to register 10 types of benefits and social payments without any applications. They include social payments in case of loss of working capacity; social payment in case of loss of work, social payment or allowance for loss of breadwinner, allowance for parents (guardians) raising a child with disabilities, disability allowance, allowance for large families, allowance for mothers of many children awarded the "Altyn Alka" and "Kumis Alka" necklaces, targeted social assistance, as well as a lump sum payment for funerals.

Also, automatic notifications have been implemented about the possibility of receiving pension payments through the OCC, the expiration date of the status when granting or extending the "kin" status, and employment measures for unemployed people.

When the right to receive state support measures is established, an SMS message is sent to the potential recipient from the unified contact center 1414. The citizen who receives the notification must respond to it about his consent. The application and the assignment of social benefits or payments are processed automatically, after which the funds are transferred to the recipient's bank account.

In order to avoid the risk of fraud, we note that it is necessary to respond to the SMS received from the unified contact center 1414.

For all questions, please contact the Call Center at 1414. The call is free.

Source : https://www.gov.kz/memleket/entities/enbek/press/news/details/930165