The Department of State Revenues for Mangystau Region reminds: for every purchase of goods, performance of works, or provision of services, the seller is obliged to issue a fiscal receipt from the control-cash machine (KKM).This requirement is established by the Tax Code of the Republic of Kazakhstan and the Rules for the Use of KKM (Order of the Minister of Finance of the Republic of Kazakhstan No. 626 dated October 24, 2025, effective from January 1, 2026).Why is it important to demand a receipt?The receipt confirms the fact of purchase and protects your rights as a consumer.It helps with returning or exchanging goods.Failure to issue a receipt is a sign of possible tax evasion, which harms the state and honest businesses.What to do if no receipt was issued?Demand the receipt immediately on the spot.If refused, record the violation:Take a video or photo (store address, name, time of purchase, seller, goods, and amount).Write down the details: store name, IIN/BIN of the seller (if known).File a complaint:Through the e-Otinish service in the eGov Mobile application (select the state revenue authority at the location of the store).Or through the Wipon mobile application (a reward is provided for a confirmed violation).In person at the territorial tax authority at the location of the violator.Liability for failure to issue a receipt (Article 284 of the Code of Administrative Offenses of the Republic of Kazakhstan):For the first violation — a warning.For a repeated violation within one year — a fine:for small business entities, private notaries, and private bailiffs — 20 MRP;for medium-sized business entities — 30 MRP;for large business entities — 40 MRP.From 2026, KKM receipts must necessarily indicate the name of the goods/service and its code according to the National Catalog of Goods (NKT). Failure to comply with these requirements may also be qualified as a violation of the rules for using KKM.The Department appeals to entrepreneurs: Comply with the requirements of the legislation! Update your KKM to the current version (protocol 2.0.3), correctly punch receipts, and always issue them to customers. This is not only an obligation, but also protection of your business from fines and complaints.The Department of State Revenues for Mangystau Region calls on residents to take an active civic position: demand a receipt with every purchase and report violations.For additional information, please contact the territorial tax authorities. (unofficial translation)Source : https://www.gov.kz/memleket/entities/kgd-mangistau/press/news/details/1200711?lang=kk

Source : https://www.gov.kz/memleket/entities/almobl/press/news/details/1200739?lang=kk

Dear residents of the region!I appeal to the owners of vehicles.To date, more than 147 thousand car owners have been registered in the region. At the same time, almost 46% of them have transport tax arrears totaling over 1.5 billion tenge.I would like to remind you that the tax payment deadline expired on April 1. Notices have already been sent to all debtors, and a penalty is charged for each day of delay. In case of non-fulfillment of obligations, the materials are transferred to bailiffs for compulsory collection.Together with the police department and private bailiffs, raid measures are being carried out. If the debt is detected, the car can be placed in a parking lot until the debt is fully repaid.I would like to note that the tax is calculated independently. This can be done through the portal of the State Revenue Committee or the e-Salyq Azamat mobile application.I urge everyone to fulfill their tax obligations in a timely manner. This will avoid penalties and additional costs.Source : https://www.gov.kz/memleket/entities/kgd-pavlodar/press/news/details/1200776?lang=kk

The Board of the Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market adopted Resolution No. 60 dated April 9, 2026«On granting Joint Stock Company Halyk Bank of Kazakhstan permission to acquire a subsidiary – Limited Liability Partnership «COMRUN»Source : https://www.gov.kz/memleket/entities/ardfm/press/news/details/1200784?lang=kk

Dear participants of foreign economic activity!We are informing you about the changes in the procedure for reviewing the customs registers. We remind you that in accordance with Article 485 of the Code of the Republic of Kazakhstan "On Customs Regulation in the Republic of Kazakhstan", the customs authorities maintain registers of persons engaged in activities in the field of customs.Due to the transition to a Single Platform of Internet resources of government Agencies (EPIRGO), up-to-date information on the inclusion of legal entities in registers, on exclusion from them, as well as information on suspension or resumption of activities is now posted at a new address.On the gov portal.kz go to the section: Activities – Industry documents – Customs administration – Registers.Use a direct link to quickly navigate.: https://www.gov.kz/memleket/entities/kgd/documents/details/282421?lang=ruWe recommend that you keep this link for quick access to up-to-date data.Previously, this information was posted on the Internet resource of the State Revenue Committee – https://kgd.gov.kz .Department of Customs AdministrationState Duma of the Pavlodar regionSource : https://www.gov.kz/memleket/entities/kgd-pavlodar/press/news/details/1200790?lang=kk

     Corruption is not just an offense, but one of the most dangerous social phenomena, undermining the foundations of statehood, economic development, and public trust. It is essential to openly acknowledge that the fight against corruption is not the responsibility of individual agencies, but a shared responsibility of the state and every citizen.Corruption causes direct economic damage. Funds that should be spent on infrastructure development, education, healthcare, and social support end up in the pockets of unscrupulous individuals. This leads to a slowdown in development, a deterioration in the quality of life, and increased social inequality. Ultimately, it is ordinary citizens—those for whom the state system should work—who suffer.But the damage from corruption is not limited to the economy. It erodes trust in government institutions and fosters a sense of injustice and impunity. When the principle of equality before the law is violated, the entire system of social relations suffers. This is precisely why our country consistently implements the principle of "Law and Order," aimed at shaping an honest, fair, and open society.Civil servants bear a special responsibility in this matter. Public service is not a privilege, but a lofty mission of serving the people. Every public servant is obligated to strictly comply with the law, act honestly, transparently, and in the public interest. Any manifestation of corruption by public servants is unacceptable and must be strictly suppressed within the law.At the same time, it is important to understand that corruption is a two-sided phenomenon. Responsibility lies not only with those who take bribes, but also with those who give them. Attempting to "resolve a problem" illegally is also a violation of the law and an undermining of fair rules. Fostering zero tolerance for such actions is one of the key tasks of modern society.Today, special attention is being paid to corruption prevention. Important areas include raising the public's legal awareness, promoting openness in government agencies, and implementing digital technologies that minimize the human factor and reduce corruption risks. The more transparent the processes, the fewer opportunities for abuse.Equally important is the education of the younger generation. Fostering anti-corruption awareness among young people is an investment in the country's future. Today, schools and educational institutions are holding thematic lessons, meetings, and events aimed at instilling in young people the principles of honesty, fairness, and responsibility. Young people must clearly understand that success is achieved through hard work and knowledge, not by circumventing the law.We must raise a generation for whom honesty is the norm and corruption is absolutely unacceptable. Only in this way can we build a strong and just state.In this regard, the active civic position of every citizen is also important. Intolerance of corruption must become a social norm. If each of us adheres to the principles of law and justice, we can create an effective system with no room for abuse.Corruption is an evil that must be fought together. Only through the joint efforts of the state and society can we eradicate this phenomenon and ensure sustainable development and a dignified future for our citizens.The choice is always ours: to live by the law or to seek workarounds. And only the former leads to a strong, just, and prosperous Kazakhstan.Article by the Mayor of KurchatovB. Abdralievon corruption preventionSource : https://www.gov.kz/memleket/entities/abay-kurchatov/press/news/details/1200806?lang=kk

On April 13, 2026 at the Almaty Creative venue, the AlmaU Creative Forum officially opened. This three-day forum brings together students, experts, and representatives of the creative industry. The forum is dedicated to the fifth anniversary of the Media and Film School of AlmaU.“The forum was initially designed as a platform covering key areas of the creative industry: Workshop Day, Industry Day, and Science Day. We aimed to bring together students, young professionals, and everyone who is just beginning their journey in the creative field. For five years, the Media and Film School of AlmaU has consistently prioritized practice-oriented education and the creation of opportunities for students’ professional growth,” said the Dean of the Media and Film School of AlmaU, Anara Sekeyeva.The first day, Workshop Day, was dedicated to hands-on learning, knowledge exchange, and discussions of current trends in media, public relations, and digital content. The program included a series of workshops and discussions featuring practicing industry professionals.Under the topic “The Director and Rental: How Technical Thinking Shapes the Visual Style of a Film,” director and head of ANG Rental, Artem Gantsev, delivered a presentation.During the session “From Idea to Frame: How to Create Professional Content with Any Equipment,” director, creator, and blogger Dimash Aubakirov, together with Tomas Toleukhan, deputy head of yume.rent and director of photography, shared their insights. The session was moderated by Botakoz Askarova, Director of the Media and Film School Lab.“My main advice is to be able to defend your vision. Very often, clients do not possess the same level of visual literacy that a creator does. It is important to understand this and not be afraid to propose your own solutions. In the long run, it is precisely the executed work that will shape your style: new clients will come to you saying, ‘I want something like this.’ And that ultimately works in your favor,” said Dimash Aubakirov.In a panel discussion dedicated to creative collaborations in public relations, moderated by Aidana Aitbay, Director of Communications and Promotion at the Media and Film School of AlmaU, Gaukhar Kerimova, Head of Public Relations and Environmental, Social, and Governance at Home Credit Bank, spoke about cooperation between production teams, brands, and communication specialists in implementing joint projects.Particular attention was given to the promotion of film and media content. During a session on film marketing, digital producer Bakyt Tursynova examined key tools for developing a promotional strategy, including performance indicators, concept development, public relations, target audience, promotional lines, and timelines.A block dedicated to creator development focused on current trends on the TikTok platform, including niche selection, audience engagement, and growth opportunities in 2026. “There is still a lot of untapped space in the travel niche, as many creators tend to burn out and leave it quickly. At the same time, there is a stereotype that travel content requires large budgets. In reality, a journey begins the moment you step out of your home. This niche remains open, and new creators are constantly emerging in it,” said travel creator Asset Murzabayev. “Videos can gain millions of views but fail to convert into followers. That is when I started breaking content into parts: the first showing the process, and the second revealing the result later. This format improved audience retention and significantly increased follower growth,” said artist and TikTok creator Assel Sabyrzhankyzy. “I would recommend maintaining a balance between entertaining and meaningful content. People usually come to social media to relax, so it is important not to overwhelm them with overly complex topics. Series-based formats work particularly well, as they help retain attention and build audience habits,” shared TikTok creator Aisha Baidildayeva. The final part of the program was a discussion on the role of artificial intelligence in film and media, addressing both the opportunities of AI use and the potential challenges for the professional community. The session featured media artist and neural designer at Prizma AI Studio, Riz Yessentayev, as well as serial entrepreneur specializing in AI-driven business transformation, Nick McFly. “The production of video content using artificial intelligence has radically changed the economics of the industry. Today, creating a music video with AI costs around 400 dollars, whereas 15 years ago similar production would have been valued at hundreds of thousands of dollars. Excluding human resources, costs have decreased dramatically, making the technology accessible to a much broader range of creators,” said Nick McFly. The first day of the AlmaU Creative Forum demonstrated strong interest in practical learning and актуal topics in the creative industries, bringing participants together around experience sharing and actionable insights.

Ambassador of Kazakhstan to Singapore Askar Kuttykadam, held a working meeting with the Director-General of the Singapore Ministry of Foreign Affairs for International Organization Ms. Ng Boon Yian.The Kazakh diplomat emphasized that, in accordance with the new Constitution of the Republic of Kazakhstan adopted at the National Referendum on 15 March 2026, the country respects the principles and norms of international law, pursues a foreign policy of peace and cooperation with interested states, non-interference in their internal affairs, and the peaceful settlement of international disputes.In this regard, the sides expressed satisfaction with the strong commitment of both Kazakhstan and Singapore to the ideals of multilateralism and international law, as well as the need to consolidate the efforts of middle and small states in the face of global challenges.The Kazakh diplomat outlined Astana’s key approaches to the issue of United Nations reform, including the modernization of the Security Council with due regard to the interests of countries in Asia, Africa, and Latin America, as stated by President Kassym-Jomart Tokayev in his address to the General Debate of the 80th session of the UN General Assembly in New York in September 2025.It was emphasized that the Kazakh side seeks to make a practical contribution to the transformation and strengthening of the UN system by advancing various international initiatives. Among them are the establishment in 2025 in Almaty of a UN Regional Centre for Sustainable Development Goals for Central Asia and Afghanistan, proposals to create an Asia-Pacific Centre for Digital Solutions for Sustainable Development within the framework of the UN ESCAP, and the International Agency for Biological Safety.Particular attention during the talks was given to the initiative of Head of State Kassym-Jomart Tokayev on the establishment of an International Water Organization under the auspices of the United Nations. The Singaporean side was once again invited to participate in the discussion of this important idea within the upcoming consultations scheduled for April 23, 2026 in Astana on the margins of the Regional Ecological Summit.During the meeting, the sides positively assessed the state of Kazakh-Singaporean cooperation on the international arena, including mutual support for each other’s initiatives and candidacies. In light of the upcoming fifth round of inter-ministerial political consultations in Astana at the end of April 2026 and other high-level planned events, the sides aligned their positions on current priorities and the candidacies of the two countries in the governing bodies of a number of UN system institutions.Source : https://www.gov.kz/memleket/entities/mfa-singapore/press/news/details/1200141?lang=kk

In the Miryulyubovsky rural district, as part of the environmental campaign Taza Kazakhstan, an event was held for the improvement and sanitary cleaning of the territory.During the campaign, participants carried out cosmetic repairs, put memorial objects in order, and cleaned the adjacent territory of the akimat. Special attention was paid to maintaining cleanliness and preserving historical and cultural heritage.Such initiatives contribute to the formation of an environmental culture, increase residents' responsibility for the state of the environment, and contribute to creating comfortable living conditions.Source : https://www.gov.kz/memleket/entities/vko-samar-mirolubovka/press/news/details/1200158?lang=kk

Source : https://www.gov.kz/memleket/entities/mod/press/news/details/1200127?lang=kk

April 13, 2026, Toronto – Deputy Minister of Foreign Affairs of the Republic of Kazakhstan, Alibek Kuantyrov, paid a working visit to Toronto, during which he discussed issues of trade, economic, and investment cooperation between Kazakhstan and Canada.The central event of the visit was a roundtable titled “Kazakhstan-Canada Business Dialogue: Unlocking Cross-Sectoral Opportunities” co-chaired by A.Kuantyrov and the Ontario Ministry of Economic Development and Trade. The event brought together more than 25 Canadian companies interested in entering the Kazakh market.In his remarks, A.Kuantyrov provided participants with a detailed overview of the country’s key macroeconomic indicators and presented Kazakhstan’s investment opportunities, highlighting its role as an important regional transport and logistics hub. Canadian participants expressed strong interest in Kazakhstan, noting its impressive economic growth and technological development.In addition, during the visit, A.Kuantyrov held meetings with a number of Canadian companies, as well as with Ontario’s Minister of Economic Development, Job Creation and Trade, Victor Fedeli. The parties noted the growing momentum in bilateral cooperation, including with the Province of Ontario. In particular, the Deputy Foreign Minister of Kazakhstan welcomed the outcomes of last year’s Ontario business mission to Astana. At the conclusion of the meeting, A.Kuantyrov invited V.Fedeli to visit Kazakhstan at a time convenient for him.Overall, A.Kuantyrov’s visit to Toronto once again confirmed the mutual interest of both sides in expanding economic partnership, with a focus on implementing joint investment projects in key sectors of the economy. Source : https://www.gov.kz/memleket/entities/mfa-ottawa/press/news/details/1200101?lang=kk

Prague, 12 April 2026 – A large-scale cultural and public event dedicated to the celebration of Nauryz took place in the capital of the Czech Republic. The event was organised for the fourth consecutive year by the Kazakh community in the Czech Republic, represented by the Qazaq Nomad association. This year’s project was implemented with the support of local authorities in the Czech Republic. The Embassy of the Republic of Kazakhstan to the Czech Republic also actively contributed to ensuring the high-level organisation of the event.This year’s celebration stood out for the richness of its content and the breadth of its outreach. Traditional Kazakh yurts were erected in Pankrác Park, and an altybakan – a traditional Kazakh swing – was installed. National dishes were prepared and offered to guests. The programme also included traditional games and sporting contests. Visitors had the opportunity to become more closely acquainted with Kazakh customs and traditions, handicrafts, and the culture of hospitality.As part of the festive programme, folk songs were performed, the Kazakh musical tradition of kuy was prominently showcased, and invited artistic groups presented concert performances. Guests also took an active part in traditional games and workshops. Admirers of Dimash Qudaibergen also joined the event and organised a special creative competition.Nauryz brought together not only compatriots living in the Czech Republic, but also residents and visitors of Prague, representatives of the diplomatic corps, and members of various ethnic communities from other European countries. A significant part of those present consisted of people who were born and raised in Kazakhstan or who, at a certain stage of their lives, found their home in our country.In his remarks at the event, Ambassador of Kazakhstan to the Czech Republic Kairat Abdrakhmanov noted that Nauryz is a celebration of renewal and hope, peace and unity, and thanked all organisers for holding such a meaningful event at a high level. He also expressed special appreciation to Darina Jumagul, Head of the Qazaq Nomad organisation, and to her dedicated team, as well as to the event’s sponsors and the Prague 4 municipality.Mr Abdrakhmanov further underlined the exemplary nature of cooperation between Kazakhstan, the Central Asian states and the Czech Republic, noting that the event had become a clear reflection of the shared aspiration of our peoples for unity, peace and prosperity. He also extended his warm wishes to all participants and their families, especially the younger generation, and congratulated those observing Easter and Passover as symbols of spring renewal and hope.Organised at the initiative of the Kazakh community in the Czech Republic, the celebration contributed to introducing Kazakh culture more broadly to foreign audiences, consolidating compatriots around shared values, and strengthening international cultural ties.Source : https://www.gov.kz/memleket/entities/mfa-prague/press/news/details/1200102?lang=kk

Vilnius, 13 April 2026 – Ambassador of Kazakhstan T. Urazayev held a meeting with Minister of Economy and Innovation of Lithuania E. Grikšas, who also serves as Co-Chair of the Kazakhstan–Lithuania Intergovernmental Commission on Trade and Economic Cooperation. During the meeting, the parties discussed a wide range of areas of cooperation.In particular, they noted the existence of untapped potential for expanding cooperation in trade and tourism, but especially in the field of digitalization and innovation, where both countries hold leading positions. The Ambassador drew the attention of the Lithuanian side to Kazakhstan’s leadership in the export of IT services and to its main platform for their development – Astana Hub. It is no coincidence that 2026 has been declared the Year of Digitalization and Artificial Intelligence in Kazakhstan. The country is developing GovTech, FinTech and the International Center for Green Technologies, supported also by the functioning of an arbitration court based on English law. The Ambassador noted Kazakhstan’s readiness to expand cooperation with Lithuanian partners, including the promotion of Kazakh IT services in foreign markets.The parties expressed their intention to support the development of transport and logistics cooperation, particularly through support for the Trans-Caspian International Transport Route as a priority corridor ensuring Kazakhstan’s connectivity with Europe.An important topic of discussion was the implementation of the decisions of the 14th meeting and preparations for the upcoming 15th session of the Intergovernmental Commission on Trade and Economic Cooperation. The parties emphasized the importance of implementing the agreements reached in the areas of ecology, culture and strengthening interregional cooperation, including in the tourism sectorSource : https://www.gov.kz/memleket/entities/mfa-vilnius/press/news/details/1200087?lang=kk

April 12, 2026, Stockholm – An extensive celebration of the spring holiday Nauryz took place in Stockholm, bringing together compatriots from various cities across Sweden, as well as guests – Swedish citizens interested in Kazakhstan's culture and traditions. The event was organized at the initiative of the Kazakhstani association “Dostar”.The Ambassador of the Republic of Kazakhstan to the Kingdom of Sweden, Olzhas Suleimenov, noted in his welcoming remarks that Nauryz, as a day of unity, kindness, and creativity, helps bring together compatriots living abroad and strengthens cultural and humanitarian cooperation between the two countries.The guests were able to learn about Kazakh customs and traditions of hospitality, as well as enjoy national cuisine.Representatives of the community performed a concert program at the event. National songs were performed, and compositions by N.Tlendiev, Kurmangazy, and K.Kumisbekov were played on the kobyz and dombra, while a children’s dance group organized by Association member A.Abdirakhman performed the “Kamazhai” dance. The performance by Swedish artist Sofia Rova, who played several of her own compositions on a dombra she had made herself, drew particular interest.The audience warmly welcomed the artists’ performances, noting the high level of execution.Source : https://www.gov.kz/memleket/entities/mfa-stockholm/press/news/details/1200094?lang=kk

Astana, April 13, 2026 – Deputy Minister of Foreign Affairs of the Republic of Kazakhstan Arman Issetov held a meeting with a delegation of the Committee on Foreign Affairs, Defense and Armed Forces of the Senate of the Parliament of the French Republic, headed by Valérie Boyer, a member of the France - Central Asia Friendship Group of the French Senate.During the meeting, the parties reviewed the current state and prospects for the further development of the Kazakh - French strategic partnership.Particular attention was paid to deepening cooperation in the fields of energy, transport and agriculture, as well as to enhancing interaction on climate agenda issues and promoting initiatives aimed at ensuring environmental sustainability.The interlocutors emphasized the importance of expanding interparliamentary dialogue as an effective tool for strengthening bilateral cooperation and exchanged views on current regional and international issues.Following the meeting, the parties reaffirmed their mutual commitment to the continued progressive development of the Kazakh-French strategic partnership.   Source : https://www.gov.kz/memleket/entities/mfa/press/news/details/1200082?lang=kk

Source : https://www.gov.kz/memleket/entities/mod/press/news/details/1200045?lang=kk

An event aimed at promoting education and cultural development within the correctional system was held at Institution No.50. The institution’s library collection has been expanded with a significant contribution — 500 new books donated by North Kazakhstan University named after M. Kozybayev.The donated collection mainly consists of classic works by 20th-century authors, highlighting themes of labor, courage, human dignity, and moral choice.As part of the official handover, the head of Institution No. 50, Lieutenant Colonel of Justice Svetlana Spasskaya, visited the library and personally ознакомилась with the new arrivals. She expressed sincere gratitude to the university representatives for their support and emphasized the important role of books as an effective tool in educational and rehabilitative work, helping individuals maintain a connection with society and cultural values.Currently, the institution’s library collection includes more than 7,000 books. Its expansion has become a strong incentive for fostering a reading culture and encouraging self-improvement among inmates.The administration of Institution No. 50 and university representatives expressed confidence that such initiatives will continue and become a good tradition. Strengthening cooperation between educational institutions and the penal system opens up new opportunities for the social adaptation and personal development of inmates.Source : https://www.gov.kz/memleket/entities/duissko/press/news/details/1200048?lang=kk

On the eve of the opening of the summer tourist season, the Tourism Department of the Akmola Region, in cooperation with the Tourist Information Center “Visit Aqmola,” is organizing a series of free training seminars for representatives of the region’s tourism industry.Guides, marketing and advertising specialists, as well as business representatives interested in the digitalization of tourism services are invited to participate.Venue: Burabay Resort, Wyndham Garden Burabay HotelDates:* April 14–15, 2026 — for tour guides* April 28–29, 2026 — marketing and advertising* May 5–6, 2026 — digitalizationThe aim of the seminars is to improve the quality of tourism services, develop participants’ professional competencies, and prepare the industry for the active summer season.To participate, prior registration is required by submitting participant details via the following phone numbers:📞 +7 777 593 38 98📞 +7 747 705 22 48We invite all interested professionals to take part and enhance their professional skills.Source : https://www.gov.kz/memleket/entities/aqmola-tourism/press/news/details/1199955?lang=kk

On April 12, the e-Gov portal (eGov.kz) celebrates its 20th anniversary. Over the past two decades, eGov.kz has evolved from an informational platform into a fully-fledged digital ecosystem, becoming an integral part of everyday life for every citizen of Kazakhstan and a symbol of the country’s technological transformation.The history of eGov.kz is one of steady and consistent evolution, which began in 2006. Its foundation was laid by the Presidential Decree No. 1471 as of November 10, 2004 “On the State Program for the Development of e-Government in the Republic of Kazakhstan for 2005-2007”. Initially, the portal operated as a reference resource, providing citizens with access to information on public services and government agencies.In its early years, the basic e-Gov infrastructure was established, enabling the delivery of services online. Afterwards, the development progressed gradually, from the launch of the first electronic services to transactional services with online payments, and later to integrated services combining multiple processes within a single real-life event.Key components of the digital infrastructure were introduced, including state databases, departmental information systems, eLicense.kz portal, National Certification Authority of the Republic of Kazakhstan, and e-Government Gateway. This significantly facilitated access to the most in-demand public services and reduced the need for in-person visits to the government agencies.Digital services have fundamentally transformed the user experience. For example, it became possible to register a legal entity in just 15 minutes or register the birth of a child online while simultaneously applying for benefits and securing a place in kindergarten.In 2019, the e-Gov mobile application was upgraded and continued its development as eGov Mobile. The pandemic period became both a major challenge and a turning point for growth. Under mobility restrictions, eGov.kz effectively became the primary channel of interaction between citizens and the state, ensuring uninterrupted access to key services in a remote format. In 2020, biometric identification was introduced, significantly lowering barriers to accessing services. During this period, the number of users and online services grew substantially, digital documents expanded, and projects such as Smart Bridge, Smart Data Ukimet, and eGov Business were launched.Today, e-Government has become a routine tool of everyday life. The portal has over 15 million registered users, and the total number of services provided has exceeded 508 million. More than 111 million services have been delivered through the eGov Mobile app alone, reflecting a steady user shift toward mobile scenarios. Currently, around 90% of more than 1 300 public services are available online, and users have access to 39 digital documents."Over the past 20 years, eGov has evolved from an informational portal into a large-scale digital ecosystem that has become an integral part of everyday life for millions of Kazakhstani citizens. Today, more than 90% of public services are available online, and interaction with the government is becoming faster and more convenient. We are moving to a new stage - eGov 3.0, where proactive services and Ai-driven solutions play a key role. I would like to thank everyone who stood at the origins of this journey and continues to advance the country`s digitalization, shaping a modern and efficient state", said Zhasslan Madiyev, Deputy Prime Minister - Minbister of Artifical Intelligence and Digital Development of the Republic of Kazakhstan.At the current stage, the development of eGov.kz and its components is focused on the active implementation of AI solutions, including tools such as eGov AI and the AlemGPT platform, which enable simpler, more intuitive, and user-friendly interaction with the government, including in the format of natural dialogue. A multi-agent platform, AlemGPT, is currently being tested, which will enable users to receive end-to-end public services, i.e. from request to result. In the future, it is expected to become a full-fledged AI assistant across all the public services.Kazakhstan’s high level of e-Government development has been recognized globally in the UN Global E-Government Development Index. In 2024, Kazakhstan ranked 24th out of 193 countries, and also ranked 10th in the Online Services Index (OSI), alongside global leaders such as South Korea, Denmark, and Estonia. The UN experts highly praised the effectiveness of Kazakhstan’s e-Gov system and its components, operated by NITEC JSC, as well as the use of digital solutions to improve citizens’ quality of life.At the same time, information security remains an absolute priority. The protection of personal data is enshrined at the constitutional level and is considered a cornerstone of trust in public digital services, alongside ensuring the resilience of digital infrastructure.Behind these figures and technologies lies the most important outcome - millions of hours saved, fewer trips for Kazakhstani citizens, and a significant reduction in bureaucratic burden. The eGov has evolved from a convenient tool into a true digital partner for both the state and society.Today, we are taking the next step toward a smarter, more responsive, and truly human-centered government. Twenty years ago, it was hard to imagine that registering a child’s birth, registering at a place of residence, or applying for benefits could be done in just a few minutes without leaving home. Today, this is our everyday reality.Source : https://www.gov.kz/memleket/entities/aqmola-selinograd/press/news/details/1200003?lang=kk

Starting April 13, 2026, the public service for issuing and renewing work permits for labor immigrants in Kazakhstan will no longer be available at Public Service Centers (CSCs). Applications can now be submitted exclusively online.The service for issuing and extending permits for labor immigrants has been fully digitized and is now available only through the eGov.kz portal. The update eliminates the need to visit Public Service Centers and simplifies the document application process.Foreign citizens can now apply online to obtain or renew a work permit for employment by individuals in private households within Kazakhstan. Users no longer need to manually upload certain documents. For example, medical certificates and insurance information are automatically retrieved from government databases. This helps reduce application processing time and minimizes the risk of errors.Decisions on issuing or renewing permits are made by local executive bodies of districts and cities of regional significance after coordination with territorial internal affairs authorities. Permits are issued for a period ranging from 1 to 12 months within the established quota for attracting labor immigrants.Additional information about the public service is available on the portal and social media pages of eGov.kz.Source : https://www.gov.kz/memleket/entities/abay-kurchatov/press/news/details/1220883?lang=kk