Source : https://www.gov.kz/memleket/entities/mod/press/news/details/1111315?lang=kk

Recently, numerous high-profile cases have emerged in the area of ​​consumer protection, generating significant interest. We will highlight the most notable stories of citizens experiencing violations of their rights and achieving justice. These events demonstrate the importance of seeking help promptly and how situations can change when specialists intervene.The largest number of complaints related to car purchases. In Almaty, several buyers encountered defective new cars. One resident discovered a serious engine problem and, after receiving legal support, was able to obtain a full refund of 6.99 million tenge. Another buyer discovered numerous defects in her car, including transmission issues, a faulty rearview camera, and even an inability to open the gas cap. After negotiations, she received a full refund of 14.9 million tenge. Another car owner also received support after discovering a faulty transmission and was able to obtain a refund of 13.9 million tenge.In Shymkent, the story of an electric car owner who sought help after realizing the car's stated range was inaccurate attracted attention. It was suspected that the car had used used batteries. After consulting with specialists, the seller agreed to refund him 21 million tenge. In the Ulytau region, another buyer discovered faults in the engine and air conditioning system of a newly purchased car. After consultations, the car was completely replaced with a new one worth 9.09 million tenge. This became one of the most positive examples of a successful dispute resolution.Equally significant situations arose in the real estate market. In Almaty, a woman was unable to collect her apartment, even though the contractual deadline had passed. The developer delayed handing over the keys, citing various reasons. After consulting, she was refunded her downpayment of 7.2 million tenge. In Shymkent, another buyer decided to cancel the apartment she had purchased for personal reasons but was met with a categorical refusal from the seller. After the Department's intervention, the situation was resolved, and the consumer received 37 million tenge. Complaints against travel agencies in the Aktobe region attracted particular attention. Several people found themselves in situations where their paid tours were not provided. After outreach and consultations, seven individuals received refunds totaling 1.2 million tenge.A particularly significant situation occurred in the West Kazakhstan region, where the Department filed a lawsuit to protect the rights of eighteen consumers. The individuals ordered cabinet furniture but never received it. The court upheld the claim in full and ordered the entrepreneurs to return 11.2 million tenge.Source : https://www.gov.kz/memleket/entities/mti/press/news/details/1111242?lang=kk

Source : https://www.gov.kz/memleket/entities/almobl/press/news/details/1111073?lang=kk

Source : https://www.gov.kz/memleket/entities/almobl/press/news/details/1111068?lang=kk

Source : https://www.gov.kz/memleket/entities/mod/press/news/details/1110837?lang=kk

ШЫМКЕНТТЕ ФРАНЦИЯНЫҢ ҚҰРМЕТТІ КОНСУЛДЫҒЫ АШЫЛДЫШымкент қаласында Францияның Құрметті консулдығы ресми түрде ашылды. Бұл бастама Шымкент қаласының әкімдігі мен Францияның Қазақстандағы Елшілігі арасында 2025-2028 жылдары бірлескен жобаларды жүзеге асыруға бағытталған Ынтымақтастық жөніндегі жол картасы аясында іске асырылып отыр.Жаңа консулдықтың ашылуы Франция мен Шымкент қаласы арасындағы дипломатиялық, экономикалық, мәдени және ғылыми байланысты одан әрі нығайтуға серпін береді. Сонымен қатар, өңірге инвестиция жұмылдыруға, бірлескен жобаларды жүзеге асыруға және халықаралық ынтымақтастықты кеңейтуге ықпал етеді.Консулдық сауда-экономикалық байланыстарға көмектесу, Қазақстандағы Франция азаматтарының құқығы мен мүддесін қорғауға қолдау көрсету, құжаттарды (паспорттар, визалар және т.б.) алуға байланысты көмек көрсету, француз тауарлары мен қызметтерін жергілікті нарықта ілгерілету, екі ел арасындағы экономикалық, ғылыми және сауда ынтымақтастығын дамыту, сондай-ақ, мәдени және білім беру іс-шараларын ұйымдастыруға қолдау көрсету бағыттары бойынша қызмет көрсетеді.Францияның Шымкент қаласындағы Құрметті консулдығының ашылуы өңірдің халықаралық серіктестікке ашықтығын айқын көрсетіп, Шымкенттің жаһандық деңгейдегі беделін арттыруға ықпал ететін маңызды қадам болып саналады.Шымкент қаласы әкімінің баспасөз қызметіSource : https://www.gov.kz/memleket/entities/shymkent/press/news/details/1110557?lang=kk

On November 21, the Subcommittee on Culture and Creative Industries of the National Chamber of Entrepreneurs “Atameken” presented the main provisions of the newly adopted amendments on intellectual property. The meeting was attended by members of the Senate and Mazhilis of the Parliament of Kazakhstan, representatives of the Ministry of Justice and the National Chamber of Entrepreneurs.The central innovation is the Unified Digital Platform for Collective Rights Management. It will record the use of works, agreements, and royalty calculations in a single system, ensuring transparency and convenience for both authors and users.According to Vice Minister of Justice Botagoz Zhaxelekova, the platform will make the collection and distribution of royalties fair and transparent.More than 200 representatives of the creative industry, regional chambers, theaters, philharmonics, authors, and businesses took part in the discussion. Participants received detailed explanations on the platform’s functionality and emphasized that digitalization enhances openness and efficiency in the field of intellectual property.Source : https://www.gov.kz/memleket/entities/adilet/press/news/details/1110490?lang=kk

Berlin, November 19-20, 2025 – The Kazakh delegation, led by Deputy Director of the Consular Service Department of the Ministry of Foreign Affairs of the Republic of Kazakhstan, Daniyar Iskakov, held consultations at the Federal Foreign Office of the Federal Republic of Germany. The German side was represented by Deputy Head of Legal Department and Director for Legal and Consular Issues, Legal Migration and Return Issues of the Federal Foreign Office of Germany, Christian Klein.The consultations focused on a comprehensive review of the current state and future prospects of consular cooperation, the further expansion of the bilateral treaty and legal framework, as well as next steps towards facilitating the visa regime between Kazakhstan and the European Union.The Federal Ministry of the Interior of Germany hosted the inaugural meeting of the Working Group on the Implementation of the Bilateral Intergovernmental Readmission Agreement. The meeting took place within the framework of the Joint Declaration on Cooperation between the Republic of Kazakhstan and the Federal Republic of Germany, endorsed on 16 September 2024 by President Kassym-Jomart Tokayev and Federal Chancellor Olaf Scholz. The Working Group includes representatives of the Ministry of Internal Affairs of Kazakhstan and the Federal Ministry of the Interior of Germany.During the meeting, the parties exchanged views on practical modalities for implementing the Readmission Agreement, discussed matters related to bilateral cooperation in the fields of security and migration, and examined opportunities for introducing digital solutions to enhance the efficiency of identification and transfer procedures for persons subject to readmission, as well as to improve the overall management of migration processes.At the conclusion of the visit, both sides reaffirmed their commitment to further advancing cooperation across the full spectrum of consular and migration-related issues, highlighted the importance of maintaining a constructive and dynamic expert-level dialogue, and underscored the steady deepening of the friendly partnership between Kazakhstan and Germany. Source : https://www.gov.kz/memleket/entities/mfa/press/news/details/1110477?lang=kk

Source : https://www.gov.kz/memleket/entities/mod/press/news/details/1110457?lang=kk

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Source : https://www.gov.kz/memleket/entities/mod/press/news/details/1110436?lang=kk

Comprehensive work continues in the region to upgrade the road network. Repairs are carried out not only in cities, but also in rural areas. This approach is designed to reduce the gap in living standards between rural and urban residents and ensure equal access to high-quality infrastructure.Significant increase in fundingOver the past three years, the amount of funds allocated for road repairs has increased significantly.In 2022, 8.5 billion tenge was allocated for these purposes.In 2023-2024, financing was increased to 20 billion tenge annually.This year, 29 billion tenge has been allocated for the repair of more than 400 streets in 103 settlements, which is 3.6 times more than in 2022.In terms of financing of the road industry, the region is among the leaders of the country, ahead of other regions in some cases up to 9 times.Work in the regional centerSpecial attention is paid to the regional center. In 2024, 8.2 billion tenge was allocated for the repair of streets and courtyards in Kostanay, which is 1.7 times higher than last year and 3.6 times higher than in 2022.Repairs were carried out on 85 streets with a total length of 51 kilometers.Implementation of major infrastructure projectsWork is also underway in the region on the republican road network. On behalf of the Head of State, the implementation of the Center–West project has begun — a new route from Astana through Arkalyk, Torgai and Irgiz with access to the Trans-Caspian International Corridor.The new route will shorten the journey by 560 kilometers and provide transport connectivity to 13 settlements with a population of about 70 thousand people.The repair of the road from Arkalyk to the border with Ulytau region is being completed. At the same time, work is underway to restore the airport in Arkalyk.Results and impact on the economyIn general, 103 billion tenge has been allocated to improve the condition of roads this year, which is 40% more than in 2024 (73.8 billion tenge). A total of 1,300 kilometers of public roads have been repaired.The development of road transport infrastructure is already showing a positive effect. In the first ten months of this year, the volume of road freight increased by 33.9%.Source : https://www.gov.kz/memleket/entities/kostanay/press/news/details/1110434?lang=kk

Source : https://www.gov.kz/memleket/entities/almobl/press/news/details/1110393?lang=kk

Astana, November 21, 2025 – Minister of Foreign Affairs of the Republic of Kazakhstan Yermek Kosherbayev held a meeting with Gavin Hill, Chairman of the Board of Directors of Kazzinc Holdings LLP, and Zhanat Zhanbotin, CEO of this company.During the meeting, current issues related to the implementation of existing projects were reviewed, prospects for the development of new fields and plans for geological exploration were discussed, as well as issues concerning the further expansion of production capacity and modernization of existing assets.Special attention was paid to sustainable development, compliance with environmental standards, logistics optimization, and ensuring the long-term stability of raw material supplies. The parties also discussed opportunities for attracting additional investment in Kazakhstan’s mining and metallurgical sector, developing human resources, and implementing modern technological solutions.Minister Kosherbayev noted that Kazzinc is among the key players in Kazakhstan’s mining and metallurgical complex, having made a significant contribution to the development of the industry, the modernization of production facilities, and the strengthening of the country’s export potential over many years. He welcomed the company’s plans to expand its presence in Kazakhstan and implement new projects, stressing that the Government will continue to provide the necessary support for stable operations and further investment.Source : https://www.gov.kz/memleket/entities/mfa/press/news/details/1110378?lang=kk

Astana, November 21, 2025 – The “Otandastar Qory” Non-Profit JSC with the support of the Ministry of Foreign Affairs of the Republic of Kazakhstan hosted the first Forum of Compatriot Scientists.The event aimed to engage foreign scientists in the country’s scientific and innovative development and to promote Kazakhstan’s intellectual potential on the international stage. The forum brought together forty scientists from various countries around the world, as well as more than one hundred Kazakhstani researchers and experts. Among the attendees were members of the Parliament of the Republic of Kazakhstan, representatives of government agencies, higher education institutions, and the media.Opening the forum, Aibek Smadiyarov, Chairman of the Committee for International Information and Official Spokesperson of the Ministry of Foreign Affairs of the Republic of Kazakhstan, emphasized that the foreign ministry is conducting systematic work to unite compatriots abroad, expand scientific cooperation, and strengthen ties with Kazakhstan. He stated that the first Forum of Compatriot Scientists creates a platform for exchanging experience, generating new initiatives, and making a joint contribution to the country’s development.The event featured plenary sessions and a presentation of the international book publishing competition “Uly Dala” (The Great Steppe).During their presentations, the compatriot scientists presented the latest global achievements in artificial intelligence, nuclear energy, biotechnology, surgery, agriculture, and other sectors. Furthermore, participants proposed a number of practical initiatives for implementing advanced technologies and solutions in Kazakhstan.Source : https://www.gov.kz/memleket/entities/mfa/press/news/details/1110363?lang=kk

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During a trade and economic mission from Kazakhstan in Minsk, a $5 million contract was signed between the National Association of Oilseed Processors and the Belarusian company "Dary Polye Plus." The document provides for the purchase of products from Kazakh producers and was the main outcome of business negotiations between the two countries.In addition to this agreement, the Kazakh and Belarusian parties signed a number of other documents aimed at expanding trade and economic cooperation. A memorandum of cooperation between QazTrade and the Belarusian Universal Commodity Exchange opened opportunities for the exchange of experience, the participation of Kazakh companies in exchange trading, the development of electronic platforms, and the holding of joint events. The Belarusian exchange is the largest spot market in the region, annually processing over 500,000 transactions worth over $4 billion.Another document is a memorandum between QazTrade and the National Marketing Center of Belarus. It provides for the exchange of analytics, support for product promotion, joint partner searches, and the organization of business missions and educational programs. These agreements are intended to facilitate the entry of Kazakh manufacturers into the Belarusian market and make cooperation between companies more systematic.QazTrade CEO Aitmuhammed Aldazharov noted that the mission's results create new opportunities for trade development:"Kazakhstan and Belarus have significant potential for cooperation. The parties are interested in expanding supplies, developing new niches, and strengthening business interactions," he emphasized.A separate section of the talks was devoted to industrial cooperation. Eleven joint projects are currently underway, including the production of tractors, agricultural machinery, automotive equipment, and elevators. In Minsk, the parties discussed new areas of cooperation. Plans for the assembly of quarry trucks, the development of cooperation in the construction industry, and projects in the agro-industrial complex, including the creation of commercial dairy farms, were discussed.The business communities of the two countries also reached additional agreements. AstanaInzhKomStroy signed a memorandum with Izokom Plast regarding the supply of products and the launch of joint production of reinforced pipes in Kazakhstan. ARBA WINE LLP is in talks with the Bulbash winery regarding the supply of Kazakh wine, and an export contract is being prepared. In addition to the $5 million agreement, the National Association of Oilseed Processors signed a memorandum of cooperation with PrimeFortGroup LLC.Source : https://www.gov.kz/memleket/entities/mti/press/news/details/1110071?lang=kk

Source : https://www.gov.kz/memleket/entities/almobl/press/news/details/1110019?lang=kk

In the Abay region, intensive efforts to identify unjustified price increases on socially important food products are ongoing. Monitoring groups are documenting cases of entrepreneurs artificially inflating prices, violating legal requirements and misleading consumers.Recent inspections have once again confirmed instances of unjustified markups. In Semey, an individual entrepreneur purchased Barskie salt for 108 tenge per kilogram but sold it for 150 tenge. This difference resulted in a markup of 39 percent, more than twice the established norm.Another case was uncovered at one of the city's social pavilions. There, buckwheat was purchased for 175 tenge and Akmarzhan rice for 350 tenge per kilogram. They were sold for 220 and 440 tenge, respectively. The trade markup was 25.8 percent, a direct violation of the law. Following an inspection, the entrepreneurs were fined.In the city of Kurchatov, Department specialists discovered a repeat violation. An entrepreneur purchased Barakat rice for 480 tenge and sold it for 580 tenge per kilogram, allowing for a 20.9 percent markup. A fine of 19,660 tenge was imposed for the violation.The Department also reminds that every retailer is obligated to ensure accurate and up-to-date price tags on store shelves. Violations of these requirements are regularly recorded. Since the beginning of the year, 17 administrative fines have been issued for missing price tags, incorrectly indicating prices, or indicating prices in currencies other than tenge. The total fines amounted to 480,000 tenge.Monitoring is not limited to retail outlets. Electronic invoices are also being analyzed in conjunction with the State Revenue Committee. This mechanism allows for tracking the movement of socially important goods, identifying unnecessary intermediaries and unjustified price increases.Containing prices for essential goods is a priority of state policy. According to Article 9 of the Law "On the Regulation of Trade Activities," the trade markup on socially important food products must not exceed 15 percent. Violations are punishable by administrative penalties under Article 204-4 of the Code of Administrative Offenses of the Republic of Kazakhstan. For small businesses, the fine is 5 MCI, for medium-sized businesses 35 MCI, and for large businesses 150 MCI. For repeat violations, the fine doubles.Since the beginning of the year, the Department of Trade and Consumer Protection of Abay Region has issued 119 administrative decisions totaling 856,000 tenge for exceeding the trade markup by 15 percent. Monitoring efforts will continue to ensure the availability of essential goods and protect the rights of residents of the region.Source : https://www.gov.kz/memleket/entities/mti/press/news/details/1109737?lang=kk