Society
The Department of State Revenue for the East Kazakhstan region reports the following regarding the work of the Contact Centers 30.12.2025
The Department of State Revenues for the East Kazakhstan Region, regarding the operation of Contact Centers, сообщает следующее:Transition to a New PlatformAs part of the work to create a unified Contact Center of the Ministry of Finance and to use a unified platform of JSC “Center of Electronic Finance” (hereinafter – JSC “CEF”), a transition will be carried out from the omnichannel platform “Kenes” of the Non-Profit Joint Stock Company “Government for Citizens” 1414 (hereinafter – NJSC “GFC”) to a similar platform of JSC “CEF”.At the same time, on issues related to explanations of the provision of public services, including the procedure for accepting tax and customs reporting and the timelines for their provision, the first-line support function for these issues remains with NJSC “Government for Citizens” via the number 1414 (Law of the Republic of Kazakhstan “On Public Services” dated April 15, 2013 No. 88-V).In this regard, starting from January 5, 2026, customer service by operators of the Contact Centers of the State Revenue Committee (SRC) and the Departments of State Revenues (DSR) will be provided via the following numbers:1) +7 705 956 53 88 (in accordance with the tariffs of the telecom operator);2) 8 (7172) 735 515.Please note that on the new JSC “CEF” platform, inquiries will be handled by operators of the SRC and DSR Contact Centers, while for technical issues related to all information systems of the Ministry of Finance (IS Keden, ISNA, E-Minfin, etc.), calls will be redirected to operators of JSC “CEF”.Source : https://www.gov.kz/memleket/entities/kgd-vko/press/news/details/1135053?lang=kk
A ceremonial event honoring employees who have completed many years of distinguished service and retired with honor was held at Institution No. 64 of the Department of the Penal System of Astana. 30.12.2025
A ceremonial event honoring employees who have completed many years of distinguished service and retired with honor was held at Institution No. 64 of the Department of the Penal System of Astana.During the ceremony, the retirees were expressed gratitude for their dedicated service, high professionalism, loyalty to the Oath, and their contribution to ensuring law and order. The management emphasized that the retirees’ sense of responsibility and perseverance serve as an exemplary model for young specialists.As part of the event, the retirees were presented with commemorative gifts, and colleagues shared warm wishes and words of appreciation. Years of joint service and memorable moments were fondly recalled.The event was held in a warm and respectful atmosphere and became a symbol of deep appreciation for employees who devoted their lives to service in the penal system.Source : https://www.gov.kz/memleket/entities/duisastana/press/news/details/1135055?lang=kk
Kazakhstanis' accumulated net investment income exceeded 13.43 trillion tenge 30.12.2025
Net investment income accumulated since 2014, following the consolidation of pension assets in the UAPF, exceeded 13.43 trillion tenge as of December 1, 2025. Taking into account payments made, its share of the total pension savings of Kazakhstanis as of that date is 41.5%. Thus, investment income plays a significant role in the formation of citizens' pension savings. Since 2014, there has been a significant increase in the efficiency of pension fund investment, contributing to a significant increase in the total savings of contributors (beneficiaries).It should be emphasized that pension savings in Kazakhstan represent a strategic long-term investment tool aimed at ensuring the financial stability of citizens in retirement. The implementation of a flexible investment policy and asset diversification ensure sustainable positive dynamics in the long term. The return on pension assets over specific short-term periods is not an indicator of their management effectiveness, as income from financial instruments and other transactions accrued over a short period does not always cover fluctuations in the value of securities and exchange rates over a given period. Therefore, it is advisable to conduct an objective analysis of investment income over a period of at least one year.Against the backdrop of dynamically changing macroeconomic conditions, the return on pension assets managed by the NBRK, formed through compulsory, compulsory occupational, and voluntary contributions, distributed to contributor (beneficiary) accounts, amounted to 9.69% for the 12 months ending December 1, 2025. Accrued investment income for the period from December 2024 to November 2025 amounted to approximately 2.23 trillion tenge.The return on pension assets for the same period, generated through mandatory employer pension contributions, amounted to 8.07%.In the medium and long term, a positive real return on pension savings (exceeding cumulative inflation) is ensured. Thus, the accumulated investment return from the inception of the funded pension system in 1998 to December 1, 2025, was 1054.45%, with inflation for the entire period at 933.55%.We also remind you that Kazakhstan has a unique guarantee for the safety of compulsory pension contributions, taking into account the inflation rate. In cases of a decrease in returns in a particular period, affecting the contributor's accumulated return upon the entitlement to benefits, compensation for the difference is guaranteed by the state.The entire investment management and accounting system for pension assets is transparent: each contributor can view their investment income in their personal account on the enpf.kz website or in the mobile app.Information on the investment management of UAPF pension assets and the financial instruments in which UAPF pension assets are invested is published on the official UAPF website (www.enpf.kz) in the "Statistics and Analytics/Investment Management of Pension Assets" section. Source : https://www.gov.kz/memleket/entities/kostanai-rudnyi-kalasy-akimat/press/news/details/1139844?lang=kk
Mode of operation of TSOs and special TSOs during the New Year holidays 30.12.2025
In connection with the celebration of the New Year, the State Corporation "Government for Citizens" informs that on January 1 and 2, as well as on January 7, 2026, public service centers, including specialized ones, will not work.January 3 (Saturday) is a working day for on-duty CSOs and special CSOs. Reception of citizens will be carried out from 9:00 to 13:00.January 5 and 6 are working days. These days, all centers and special centers of the country will work normally.We remind you that public service centers, including specialized ones, are open to citizens on weekdays from 9:00 a.m. to 6:00 p.m.Duty centers and special centers are open from Monday to Friday from 9:00 to 20:00, on Saturday from 9:00 to 13:00.Source : https://www.gov.kz/memleket/entities/abay-kurchatov/press/news/details/1135572?lang=kk
Reducing the tax burden on micro and small businesses in 2026 from scratch 30.12.2025
Reducing the tax burden for micro and small businesses 2026 - from a "clean slate", the Government is easing tax administration for micro and small businesses during the transition to the new Tax Code. From January 1, 2026, tax relief will be introduced for the periods up to January 1, 2026. What is changing: Fewer inspections in previous years • there will be no desk inspections (automatic reporting checks); • no tax audits will be scheduled for these periods. Exceptions: The measures do not apply to: • reports submitted after December 17, 2025 (including reports for the 4th quarter and the second half of 2025); • obligations with non-residents; • cases of criminal cases and demands from the prosecutor's office; • checks on complaints from entrepreneurs themselves. Appeals to the court are stopped • claims for invalidation of transactions concluded before 2026 are not filed; • claims for invalidation of registration or re-registration of a business conducted before 2026 are not filed. Simplified liquidation and termination of activities in a simplified manner for tax periods until January 1, 2026 will be carried out without desk control. Write-off of penalties and fines. If a micro or small business entity fully repays the amount of the principal debt as of January 1, 2026 in the period from January 1 to March 31, 2026, then it will be written off: - all penalties accrued on this debt; - tax penalties as of January 1, 2026; - penalties and tax penalties and payments for which payment deadlines were previously changed (including as part of rehabilitation and bankruptcy procedures), subject to full fulfillment of obligations by April 1, 2026. It is important to know that the write—off applies only to penalties and fines - the main amount of tax must be paid in full. Administrative responsibility Micro and small businesses will not be held administratively liable: • for violating the mandatory VAT statement on turnover before January 1, 2026; • for failure to submit tax reports for periods before January 1, 2026.Source : https://www.gov.kz/memleket/entities/kgd-kostanay/press/news/details/1135026?lang=kk
DIGITIZATION AND ARTIFICIAL INTELLIGENCE: A NEW PHASE OF PUBLIC SERVICES 30.12.2025
Digitalization and the introduction of artificial intelligence have become one of the main priorities in modernizing the public administration system. Today, the work done in this area has significantly improved the accessibility and quality of services provided to the population. Currently, 91 percent of public services are provided in electronic format. Citizens also have the opportunity to receive the same share of services via smartphone. The majority of the total number of 1,448 public services are available online, which has allowed to reduce time and paperwork. In addition, 39 digital documents have been introduced, which have completely replaced paper versions. This, in turn, has facilitated the interaction between government agencies and the population and ensured the transparency of processes. Systematic steps are also being taken in the field of artificial intelligence. On November 17, 2025, the Law of the Republic of Kazakhstan "On Artificial Intelligence" was signed, forming the legal framework for the industry. And on October 2, the International Center for Artificial Intelligence - Alem.AI - was opened, paving the way for joint work between domestic and international experts. It is planned to train 1 million citizens in the basics of artificial intelligence over the next 5 years. This initiative is aimed at increasing the digital literacy of society and the widespread use of new technologies. In addition, the National Artificial Intelligence Platform has been launched, where more than 35 AI agents are currently being tested in pilot mode. There are also significant changes in the field of education. Currently, 20 higher education institutions have introduced educational programs in artificial intelligence, and priority is being given to training qualified personnel. These comprehensive measures aimed at the development of digitalization and artificial intelligence will accelerate the technological development of the country and make public services more convenient and efficient for the population. #Digitalization #ArtificialIntelligence #PublicServices #DigitalKazakhstan #AlemAI #AIKazakhstan
This year, the Head of State's foreign and domestic policy activities have been very intense and fruitful. 30.12.2025
This year, the Head of State's foreign and domestic policy activities have been very intense and fruitful. The year 2025 was filled with significant political and socio-economic reforms. Most importantly, positive changes took place in the lives of the people. New production facilities were opened, granaries were filled with grain. Residential buildings, schools and hospitals were built, and transport routes were upgraded. Kassym-Jomart Tokayev traveled to 9 regions of the country on a working trip this year, visiting more than 50 industrial, scientific, and socio-cultural facilities. The President also heard reports from the mayors of 16 regions and cities of republican significance.
The Republic of Uzbekistan extends the restriction at the "Daut Ata" checkpoint on the border with Kazakhstan 30.12.2025
The Dawt Ata checkpoint of the Customs Committee under the Ministry of Economy and Finance of the Republic of Uzbekistan on the border with Kazakhstan, in order to ensure the safety of individuals and vehicles crossing the Uzbek-Kazakh state border, extends restrictions on the movement of individuals, cars and buses through this checkpoint. This is due to the ongoing work on the reconstruction of the checkpoint.The adjacent side of the checkpoint is the Kazakh checkpoint "Tazhen" (Beineu district, Mangystau region). (unofficial translation)Source : https://www.gov.kz/memleket/entities/kgd-mangistau/press/news/details/1134758?lang=kk
2025 results: Increasing number of Kazakhstani citizens are accessing public services via smartphones 30.12.2025
Mobile services are becoming a key channel for accessing public services: since the beginning of 2025, Kazakhstani citizens have received more than 51.5 million services online, almost half of which were delivered via the eGov Mobile application.As of today, around 90% of public services in Kazakhstan are available online. The eGov.kz portal has over 15.1 million registered users, including 610.000 new users since the start of this year.The eGov Mobile application is used by over 11.7 million Kazakhstani citizens, with a monthly active user audience of 6,4 million. Over 671.000 users use the application daily. In 2025, citizens gained access to more than 220 digital public services.Besides, from standard certificates and services, citizens are also actively using new digital tools. The most popular services include the voluntary opt-out from bank loans and microcredits, the certificate of no criminal record, and the certificate of registration activities for legal entities.Since June 2025, Kazakhstan has introduced a new digital tool for citizen interaction with law-enforcement agencies — the «Law and Order» service, which allows users to report offenses promptly via mobile application without the need for phone calls or in-person visits.In August 2025, the eGov Mobile application received its largest update in recent years. The key innovation was the eGov AI intelligent search, powered by artificial intelligence technologies.In 2025, Kazakhstani citizens received over 25.7 million public services via the eGov.kz portal. Among the most requested services on the portal were the certificate of pension contributions, registration at an in-patient clinic and the F-6 certificate concerning property ownership.This year, measures to improve information security and safeguard user data against fraud in the use of public online services have been further reinforced. Thus, since October 2025, the authorization procedure on the eGov.kz portal has been updated. Now, after the first stage of authorization using a digital signature (DS), the user must verify their identity with an SMS code sent from 1414. The changes apply to the eGov.kz portal as well as its components (the eOtinish service and the «Open Government» portal).Additionally, to enhance user convenience, authorization using login and password has been introduced, allowing users to enter their IIN/BIN and password while identity verification is performed via digital signature (the updates affect the eGov.kz portal and its components, including the eOtinish service, the Smart Bridge platform, and the «Open Government» portal.A source: https://www.gov.kz/memleket/entities/maidd/press/news/details/1134705?lang=en Source : https://www.gov.kz/memleket/entities/zhetysu-digital/press/news/details/1134980?lang=kk
Kazakhstan and Israel Join Forces in Green Technologies and Waste Recycling 30.12.2025
Ambassador of Kazakhstan to Israel Daulet Emberdiyev visited "The Hiriya Recycling Park", which covers needs for the municipal waste recycling of the Tel Aviv urban agglomeration area (Gush Dan).During the visit the meetings with the CEO of the Dan Region Association of Towns Gil Livne, Chairman of the Dan Region Association of Towns, Vice Mayor of the Tel Aviv-Yafo Reuven Ladijansky were held.The management of the Association informed about the history and accumulated unique experience of Hiriya, the successful practice of urban waste disposal, ensuring its reuse.Special attention was drawn to the production line for recycling municipal waste into fuel for industrial enterprises (RDF - Refuse Derived Fuel), as well as to the Hiriya Center for Environmental Education "Made in Hiriya", which provides an opportunity for schoolchildren and students, all residents and visitors of Israel interested in ecology, to learn more about responsibility to nature and caring for the environment.Resuming the visit, the Ambassador of Kazakhstan and the top managers of Hiriya agreed on joint steps to establish contacts between representatives of authorized ministries, interested municipalities and businessmen of the two countries to share best practices, as well as implement joint projects and initiatives in the fields of urban ecology and municipal waste recycling.Source : https://www.gov.kz/memleket/entities/mfa-tel-aviv/press/news/details/1134554?lang=kk
The Ministry of Trade is holding the Bereke Fest campaign again in anticipation of the New Year 30.12.2025
The Ministry of Trade and Integration of the Republic of Kazakhstan is holding its national campaign "Bereke Fest" again from December 23 to 31. Around 80 major retail chains across the country are participating in the campaign, including major retailers such as SMALL, Magnum, Fermag, Anvar, Toimart, Fermag, Dina, Norma, and Dana, as well as regional retail chains.This initiative covers all regions of the country and is primarily aimed at stabilizing prices for essential consumer goods, supporting domestic producers, and increasing the availability of Kazakhstani products for the population. It should be noted that the Ministry of Trade previously organized this campaign in September and October of this year.The price reduction was made possible by reducing retail chain markups and building direct relationships between farmers and retail outlets. This enabled direct product deliveries, bypassing intermediaries. It's important to emphasize that as part of the promotion, retail chains have reduced markups, allowing discounts on both domestic and imported goods.The promotional assortment includes socially significant food products.As part of the promotion, major retail chains have set up special promotional zones for products from Kazakhstani producers. The main goals of the promotion are to promote domestic goods and develop sustainable cooperation between retail chains and local suppliers. Furthermore, the promotion helps stimulate domestic demand and strengthen the country's food security.All participating retail outlets are designed in a uniform style. This facilitates consumer orientation within the retail space and emphasizes the availability of products and their local origin.Source : https://www.gov.kz/memleket/entities/mti/press/news/details/1134560?lang=kk
The event "Orkendey ber, Ulken Naryn!" dedicated to the 2nd anniversary of the formation of Ulken Naryn district 30.12.2025
On December 28, 2025, a solemn event dedicated to the 2nd anniversary of the formation of Ulken Naryn district was held at the Ulken Naryn Village Cultural Center. Residents of the district, veterans, youth, guests and art lovers gathered for the celebration. During the event, the results of the work done in two years were summed up: achievements in infrastructure, education, healthcare, agriculture and road construction. Akim of Ulken Naryn district Ye.Bayrakhmetov congratulated the audience on an important date and thanked everyone who contributed to the development of the district. The festive atmosphere was complemented by a concert program featuring local artists and guest stars. The event has become a symbol of common achievements, unity and the confident movement of the district towards prosperity.Source : https://www.gov.kz/memleket/entities/vko-ulken-naryn/press/news/details/1134566?lang=kk
Касательно пункта пропуска «Тажен» 29.12.2025
Модернизация пункта пропуска «Тажен», проводится без фактического закрытия, при этом пересечение границы грузовыми транспортными средствами осуществляется без ограничений. По информации Генерального подрядчика на текущий день задолженностей и проблем с финансированием проекта не имеется. Вместе с тем, Республикой Узбекистан также проводится реконструкция сопредельного пункта пропуска «Даут Ата», в связи с чем ограничен пропуск физических лиц, легковых автомобилей и пассажирских автобусов. На текущий день осуществлён технический запуск п.п. «Тажен». Установлены инспекционно-досмотровые комплексы, весогабаритное и иное оборудование, обустроена нейтральная полоса. Работы, не влияющие на пропускную способность пункта пропуска, продолжаются. Уже сегодня пропускная способность п/п «Тажен» за 11 месяцев 2025 года составляет 130 тыс. АТС, что на 22% или на 29 тыс. АТС больше годовых показателей 2024 года (2022 год – 77 695 АТС). Source : https://www.gov.kz/memleket/entities/kgd/press/news/details/1134521?lang=kk
Information about the movement of regular routes on New Year's Eve 29.12.2025
The “Department of Housing, Public Transport, and Roads of the Kostanay City Administration” informs:On New Year’s Eve 2025, city regular routes will operate until 22:00.On January 1, 2026, routes will resume running from 00:30 to 03:00.Additionally, the intervals between routes will be extended.This information is provided to ensure safe and convenient travel for city residents and visitors.Source : https://www.gov.kz/memleket/entities/kostanai-kalasy-akimat/press/news/details/1134475?lang=kk
The forty-first regular session of the Kegeni district Maslikhat 29.12.2025
The forty-first regular session of the Kegeni district Maslikhat.On December 29, 2025, at 09:00 sagat, the next XLI session of the Kegeni district Maslikhat was held.Six issues on the agenda were considered at the session1. On the Kegeni District development Plan for 2026-2030;2. On the approval of the budget of the Kegensky district for 2026-2028;3. On approval of the budget of rural districts of the Kegensky district for 2026-2028; 4.On approval of the composition of the commission of the consultative and advisory body under the Akimat of the district to facilitate the activities of institutions and bodies executing criminal penalties and other criminal legal effects, as well as the organization of social and other assistance to persons who have served criminal sentences.5. On approval of the composition of the Youth Affairs Council under the Akimat of Kegeni district;6. Approval of the work plan of the Kegeni district Maslikhat and the Maslikhat office for 2026Proposals on the six mentioned issues were considered and a decision was made.Source : https://www.gov.kz/memleket/entities/maslihat-kegen/press/news/details/1134481?lang=kk
A child's smile is the pinnacle of happiness. 29.12.2025
️ ️ A child's smile is the pinnacle of happiness️ ️The staff of the Basıqar village club visited families raising special children in the village, gave gifts to the children, and made them happy. Every child deserves happiness. Every child's smile is their parents' boundless happiness. The parents of these special children are the true heroes of today. Let the hopes of the parents who are grateful and tolerant be fulfilled, and let their children recover quickly and grow up to be great citizens! Let the children stay healthy!Let Alla not try to experiment with her health or her child!Source : https://www.gov.kz/memleket/entities/kyzylorda-kazaly-basyqara/press/news/details/1134432?lang=kk
New Year's Eve-a good deed 29.12.2025
New Year's Eve-a good deedOn New Year's Eve, our school team organized a charity event for a family in our village. The purpose of this event was to provide support and create a festive atmosphere for those in need.The team members came together and showed a shining example of care and compassion. Through such good deeds, kindness, moral values, and the tradition of doing good are celebrated.May the New Year bring joy, prosperity, and hope to every family!Source : https://www.gov.kz/memleket/entities/kyzylorda-kazaly-shaken/press/news/details/1134453?lang=kk
The deputies of the Ust-Kamenogorsk city Maslikhat at the next session adopted new and amended existing regulations. 29.12.2025
The deputies of the Ust-Kamenogorsk city Maslikhat at the next session adopted new and amended existing regulations.In particular, changes have been made regarding the provision of housing assistance to the city's population. In order to provide social support to vulnerable categories of citizens and improve the quality of public services, changes are envisaged in the calculation of assistance provided in paying for utilities to socially vulnerable residents of the city and reducing the time for reviewing documents from 8 to 6 working days for housing assistance.In addition, a draft decision on the provision of housing certificates for improving the housing conditions of socially vulnerable categories of citizens was considered. A single housing certificate amount of 1,500,000 tenge has been established. This will partially cover the initial mortgage payment and will be a significant support for socially vulnerable segments of the population. Source : https://www.gov.kz/memleket/entities/ukmaslihat/press/news/details/1134367?lang=kk
The Agency approved the following senior executive of a second-tier bank 29.12.2025
Batalov Zhalgas has been approved for the position of Deputy Head of the Executive Body of JSC Subsidiary Bank “KAZAKHSTAN ZIRAAT INTERNATIONAL BANK” (Protocol №101/БВУ/П from 26.12.2025).Source : https://www.gov.kz/memleket/entities/ardfm/press/news/details/1134371?lang=kk
Kazakhstan presented its investment and export potential in Georgia 29.12.2025
Tbilisi, 26 December 2025, The Embassy, in cooperation with the Kazakhstan-Georgia Economic Association, hosted a conference dedicated to investment and export opportunities of the Republic of Kazakhstan.The event brought together representatives of the business sector and expert community interested in the development of trade and economic cooperation between Kazakhstan and Georgia.During the conference, participants were informed about the key areas of Kazakhstan's economic development, the country's investment climate and government support measures. In particular, information was provided on the activities of the Astana International Financial Centre, and more than 120 Kazakhstani products were presented in areas such as agriculture, heavy and light industry, and IT technologies.It was noted that, according to the National Bank of the Republic of Kazakhstan, in the first half of 2025 alone, the Georgian business sector invested more than US$130 million in the Kazakh economy, which demonstrates the high level of confidence of Georgian investors and their sustained interest in the Kazakh market.In addition, it was noted that the National Statistical Service of Georgia reported that mutual trade between the two countries reached US$925.6 million in the first 11 months of 2025. This indicator demonstrates strong trade and economic ties and confirms Kazakhstan's status as one of Georgia's key and reliable foreign trade partners.The conference served as an effective platform for exchanging views, establishing new business contacts, and discussing the expansion of economic partnership.Source : https://www.gov.kz/memleket/entities/mfa-tbilisi/press/news/details/1134374?lang=kk