On July 1, 2025, Ambassador-at-Large – Head of the Representative Office of the Ministry of Foreign Affairs of the Republic of Kazakhstan in Almaty Zhanibek Abdrashov presented the exequatur to the newly appointed Consul General of the Republic of Korea Ha Tae Wuk and wished success in his mission. In turn, the Consul General of Korea expressed his gratitude and confirmed willingness to work for the benefit of the development of bilateral relations.Source : https://www.gov.kz/memleket/entities/mfa-almaty/press/news/details/1030092?lang=kk

On July 1, 2025, Ambassador-at-Large – Head of the Representative Office of the Ministry of Foreign Affairs of the Republic of Kazakhstan in Almaty Zhanibek Abdrashov participated and delivered a congratulatory speech at a reception on the occasion of the celebration of the Lithuania's Statehood Day. The event was also attended by the Ambassador Extraordinary and Plenipotentiary of Lithuania to Kazakhstan, Egidiujs Navikas, and Consul General of Lithuania in Almaty, Gvidas Kerušauskas. In his speech, Zh. Abdrashov noted the high level of Kazakh-Lithuanian relations, highlighting active political dialogue, strengthening of cultural and humanitarian cooperation, as well as the importance of trade, economic, and investment ties. In conclusion, the diplomat expressed confidence in the further deepening of friendly and mutually beneficial cooperation between Kazakhstan and Lithuania.Source : https://www.gov.kz/memleket/entities/mfa-almaty/press/news/details/1030096?lang=kk

Athens, July 2, 2025 – The historical building of the Athenian Club hosted the Balkans & Black Sea Forum Executive Roundtable 2025, organized under the auspices of the Geo Routes Institute. The event brought together representatives from diplomatic circles, business, and expert communities to address issues of sustainable transport connectivity amidst shifting geopolitical dynamics.During the session titled «IMEC: from potential to partnership» participants discussed prospects for establishing new international logistics corridors, including the India–Middle East–Europe Economic Corridor (IMEC), and their interaction with existing routes such as the Middle Corridor (TITR), the Belt and Road Initiative, and the International North–South Transport Corridor (INSTC). Particular emphasis was placed on enhancing the resilience and reliability of global supply chains amid Middle East conflicts, instability of northern routes, and climate challenges.Ambassador of Kazakhstan to Greece Timur Sultangozhin participated in the forum and emphasized in his remarks the strategic importance of the Trans-Caspian International Transport Route as a crucial element of Eurasia’s transportation architecture. He informed participants about ongoing efforts by Kazakhstan and its partner countries to remove infrastructure bottlenecks, digitize procedures, and expand port capacities, including plans to increase the capacity of Aktau Port to one million TEU by 2035.Highlighting the potential for cooperation with Greece in infrastructure modernization, implementation of green technologies, and the development of integrated logistics solutions, the Kazakh diplomat expressed readiness to strengthen partnership aimed at building resilient and mutually complementary transport corridors connecting East and West.Source : https://www.gov.kz/memleket/entities/mfa-athens/press/news/details/1030047?lang=kk

As part of capacity-building and the development of civic initiatives, Kostanay region hosted a series of training seminars for representatives of ethno-cultural associations, advisory bodies and ethnocentric centers of the Assembly of the People of Kazakhstan.The training took place on the following key topics:"Development of a social project: from idea to structure" – the participants got acquainted with the basic stages of design, from the formation of an actual idea to the construction of the logical structure of the project. Methods of problem analysis, goal setting, and formulation of expected results were discussed."Fundamentals of fundraising and project resource support" – the seminar was devoted to practical approaches to attracting resources, including financial, human and informational. The speaker presented successful cases on cooperation with donors, public and private partners."Presentation and protection of a social project" – participants received recommendations on effective presentation of their projects, preparation for public protection and communication with potential investors and grant holders. Trainings were organized with simulated project defense in front of an expert commission.At the end of the training cycle, participants had the opportunity to apply for a mini-grant competition to implement their own social initiatives. The total prize fund of the competition is 4,500,000 tenge, which will support the best projects aimed at developing interethnic harmony, social cohesion and active civic participation.The seminars have become not only a learning platform, but also a place to share experiences, establish new connections and discuss relevant social initiatives.Source : https://www.gov.kz/memleket/entities/kostanai-ishki-sayasat/press/news/details/1030064?lang=kk

Tolegen Ospankulov, Chairman of the Committee for Regulation and Control in the Field of Social Protection of the Population of the Ministry of Labor and Social Protection of the Republic of Kazakhstan, spoke at a briefing in the Central Communications Service under the President of the Republic of Kazakhstan about the current changes in the medical and social expertise service and the measures taken to improve the quality of services provided.⠀According to him, the Ministry of Labor is currently carrying out large-scale work to transform approaches to disability identification.⠀"At the center of this reform is the introduction of a proactive correspondence format for the ITU. The point is to make the process of assigning a disability group as easy as possible for citizens – to make it accessible, convenient, expeditious, and most importantly, objective and fair," Tolegen Ospankulov emphasized.⠀The new format allows citizens not to undergo an in-person examination for certain diagnoses (30 nosological forms), provided there is complete and reliable medical information transmitted digitally by a medical organization.⠀The correspondence format is being implemented not only as part of digitalization, but also as a response to systemic problems in the ITU service, such as staff shortages in remote regions, high expert workload and the need to reduce bureaucratic barriers. It allows you to redistribute the workload between regions through the work of extraterritorial experts.⠀"The reform is aimed at increasing public confidence in the ITU service and the social protection system as a whole, reducing corruption risks and creating a truly customer–oriented model for disability," the speaker added.⠀By the end of 2024, the share of disability group assignment services provided in a proactive correspondence format amounted to 37.4% (96.9 thousand applications), with a target of 35%. As of July 1, 2025, this figure reached 39.3% (51.8 thousand applications).⠀Read more on the website at the link in the profile header.https://www.youtube.com/live/qA0LlAgmaQs?si=_TeaRXbv9STMswQRSource : https://www.gov.kz/memleket/entities/enbek-atyrau/press/news/details/1030030?lang=kk

The seventh meeting of the Joint Intergovernmental Committee on Trade and Economic Cooperation between the Republic of Kazakhstan and the State of Qatar was held in Astana. The meeting was co-chaired by Vice Minister of National Economy of the Republic of Kazakhstan Arman Kasenov and Minister of State for International Trade of Qatar Dr. Ahmed bin Mohammed Al Sayed.During the meeting, the parties discussed the current state of bilateral cooperation and expressed gratitude for the effective work of the Committee as a sustainable dialogue platform. The need to intensify joint efforts to realize the common potential of the two countries, strengthen trade and economic ties and develop partnerships between business circles was emphasized.Particular attention at the meeting was paid to transport and logistics. Kazakhstan considers the development of the Trans-Caspian International Transport Route as a strategic direction and plans to increase the volume of container traffic to 500 thousand per year by 2030. In parallel, measures are being implemented to expand the international corridor "North - South", which opens up new logistics opportunities. In this context, the participants noted the importance of joint development of the Middle Corridor, including the modernization of port infrastructure on the Caspian Sea and the construction of cargo terminals. The Kazakh side invited Qatari investors to consider the possibility of participating in these projects.Kazakh-Qatari investment cooperation is reaching a new level. Let us recall that last year, at the initiative of the leaders of the two states, an Intergovernmental Agreement on Long-Term Strategic Partnership was signed. The document provides for the implementation of investment projects in non-resource sectors for a total of about $20 billion - in the fields of energy, telecommunications and finance.Significant progress has already been noted in this direction this year: the volume of direct investment from Qatar to Kazakhstan in 2024 increased 18 times compared to 2023 - from $8.9 million to $156.4 million. The Kazakh side once again confirmed its readiness to provide comprehensive support to Qatari investors in the implementation of projects.A separate area of ​​​​discussion was the development of the agro-industrial complex. Kazakhstan already exports agricultural products to more than 80 countries and aims to further increase its export potential. Thus, in 2024 alone, lamb and goat meat worth more than $750 thousand was exported to Qatar.The parties agreed to intensify the exchange of information on veterinary and sanitary requirements, as well as expand cooperation in the supply of halal and organic products. The parties also expressed interest in developing cooperation between the free economic zones of the two countries and called on relevant departments, as well as business circles of Kazakhstan and Qatar, to take the opportunity to visit these sites to exchange experiences and identify potential areas of cooperation.Following the meeting, the protocol of the seventh meeting of the Kazakh-Qatari joint committee was signed. The next, eighth meeting of the Joint Committee will be held in Doha, the capital of the State of Qatar.Source : https://www.gov.kz/memleket/entities/mfa-doha/press/news/details/1030977?lang=kk

The sound of the Kazakh dombra is the art of kuya, the spiritual value of our people, passed down from generation to generation. Dombra's language, pouring out its soul through trembling strings, is a precious melody that has glorified the national art all over the world.Creative teams of the Kokshetau Palace of Culture, winners of international and national competitions, performed in the concert program.:Kokshetau Folk Dance Ensemble with a 50-year history, directed by Madina Tleulina;Folk dance ensemble "On alty kyz" with a 25-year history, directed by Madina Dusmogombetova;Bisara Makenova, Honored Artist of the Republic of Kazakhstan, Honorary Citizen of the city of Kokshetau and the Republic of Kazakhstan;Folk folklore ensemble "Kerbez sulu" with a 25-year history and soloist Tolegen Amanov, head of Alizat Duzelbai;The ensemble of dombrists "Korkemtau" with a 40-year history, the soloist of Amirali Azamatuly, led by Albina Kasenova;Duo of the Kokshe Sazdary Singing Studio — Nurdaulet Yeshimov and Adilkhan Amanzhol, directed by Bisara Makenova;Soloists of the exemplary vocal and choreographic ensemble "Baldauren" with a 25-year history - Leyla Mereke and Janelle Lukpanova, head Ayymgul Khasenova;Soloists of the Shamshyrak pop vocal studio — Aminat Khasanova and Yerkanat Yerbosynuly, head of Akniet Abdullah.Happy National Dombra Day!May the sounds of kuya never cease under the sky of our Motherland!Source : https://www.gov.kz/memleket/entities/aqmola-madeniet/press/news/details/1030006?lang=kk

On July 1, 2025, a large-scale republican march project "Seriler Salgan Sarah zhol" was launched from the Arshaly district of the Akmola region, which became a vivid symbol of respect for the history of the Kazakh people and popularization of the heritage of sulfur, a unique cultural phenomenon.The project manager is Ayan Mynbayuly Kemalov.The march passes through the Karkaralinsky district of the Karaganda region and ends in the village of Zhidebai in the Abai region, which is considered the spiritual cradle of the Kazakh nation. The project participants follow routes related to the life and work of famous representatives of the Somali tradition, hold meetings with the population, perform traditional songs and organize cultural evenings. Project objectives:Popularization of national traditions and cultural heritageRevival and preservation of Salesian artPromotion of a healthy lifestyle and spiritual valuesFamiliarizing young people with the history, culture and work of outstanding personalitiesVisiting significant historical and cultural sites of Kazakhstan, Sal-seri are not just poets and singers, they are carriers of the spirit of freedom, honor and high morality. Their way of life and creativity is a spiritual wealth that is important to preserve and pass on to new generations. This is exactly what the project team is doing, focusing on educating young people through art and national values.In 2024, the Seriler Salgan Sarah Zhol project was recognized as the winner in the "Best Creative Project" nomination at the Zhyl Uzdigi – 2024 regional competition in Akmola region, which indicates its high public importance.The republican march "Seriler salgan Sarah zhol" is not just a cultural initiative. It is a spiritual journey connecting the past and the present, inspiring society to preserve and develop national identity.Source : https://www.gov.kz/memleket/entities/aqmola-madeniet/press/news/details/1029989?lang=kk

Source : https://www.gov.kz/memleket/entities/almobl/press/news/details/1029990?lang=kk

The Department of State Revenue for the Mangystau region informs that the Ministry of Finance of the Republic of Kazakhstan has developed amendments to the Order of the Deputy Prime Minister - Minister of Finance of the Republic of Kazakhstan dated June 27, 2023 No. 707.This order regulates the Rules for the passage of motor vehicles, goods and goods across the State Border of the Republic of Kazakhstan, including using the electronic queue system on a paid basis.The draft provides for amendments aimed at improving the procedure for passing vehicles, goods and goods across the State border using an electronic queue.The main provisions include:Responsibility for incorrect data. Users who provide false information or do not use the booked time will be blocked. A guarantee mechanism is also being introduced.Responsibilities of local executive bodies. Now local executive authorities are required to create waiting areas near checkpoints. This will eliminate spontaneous congestion of vehicles and ensure stable movement.The distinction between the extraordinary and accelerated admission procedure. A separate paid mode is being introduced for expedited border crossing.A separate slot for priority cargo categories. A separate slot will be provided for vehicles carrying animals, perishable and dangerous goods.Technical mechanisms. The mechanisms of photo fixation, identification and interaction with government databases, including VIN and insurance, have been clarified.Restrictions on multiple bookings. The introduction of restrictions on multiple bookings of time for crossing the border, as well as the expansion of the possibility of rescheduling the booking time.The project was developed taking into account law enforcement practice, requests from carriers and the provisions of current legislation.The proposed changes will ensure greater transparency, discipline, and predictability when planning routes and crossing times. This should facilitate the work of participants in foreign economic activity and increase the efficiency of checkpoints.The discussion of the project will last until July 14, 2025. You can leave your comments and observations on the Open NPAs portal. (unofficial translation)Source : https://www.gov.kz/memleket/entities/kgd-mangistau/press/news/details/1030689?lang=kk

Islamabad, July 2, 2025 - Ambassador of Kazakhstan to Pakistan, H.E. Mr. Yerzhan Kistafin, met with Federal Minister for Information and Broadcasting of Pakistan, H.E. Mr. Attaullah Tarar. During the meeting, the two sides discussed the current state and future prospects of bilateral cooperation in the media sector.Ambassador Yerzhan Kistafin emphasized the importance of establishing interaction between the media communities of Kazakhstan and Pakistan in order to bridge the information gap between the two countries. He expressed interest in facilitating direct contacts between television and print media outlets, including the opening of correspondent offices of leading TV channels in the capitals of both countries.The Ambassador also briefed the Pakistani side on the outcomes of the 13th session of the Kazakhstan-Pakistan joint Intergovernmental Commission, which took place on April 29 this year in Islamabad, as well as the Business Forum held in Karachi. He noted the signing of several bilateral documents, including a Memorandum of Cooperation in the field of information between the Ministry of Culture and Information of the Republic of Kazakhstan and the Ministry of Information and Broadcasting of the Islamic Republic of Pakistan.Federal Minister A.Tarar confirmed Pakistan’s interest in enhancing cooperation with Kazakhstan in the information sphere. He highlighted the significant potential for collaboration and the importance of launching joint television projects. He also proposed giving the partnership a more practical dimension by putting forward a number of initiatives.Additionally, the Ambassador held a meeting with Mr. Muhammad Asim Khichi, Director General of the national news agency "Associated Press of Pakistan" (APP),” during which they discussed potential avenues for cooperation between APP and Kazakhstani partners.Both parties agreed to intensify efforts in exchanging news content.Source : https://www.gov.kz/memleket/entities/mfa-islamabad/press/news/details/1029977?lang=kk

Goals and objectives of universal declaration1. Ensuring fair taxation and improving social policy2. Creation of an effective mechanism for controlling the income of individuals3. Reducing corruption and the shadow economyDeclaration form Form 270.00 "Declaration of income and property" The declaration of income and property is submitted by1) civil servants and persons equated to them, as well as their spouses;2) major participants in banks, securities market and insurance organizations, as well as their spouses;3) heads, founders (participants) of quasi-public sector entities, legal entities owning more than 10% of the share in the authorized capital (shares of joint-stock companies), as well as their spouses;4) persons engaged in private practice (notaries, lawyers, private bailiffs, mediators);5) persons who have received income subject to independent taxation (income from property rentals; remuneration from foreign bank accounts; income from operations with digital assets; other income for which tax was not withheld at the source of payment), with the exception of income from sole proprietors;6) persons who have funds in accounts with foreign banks, if their total amount exceeds 1000 MCI;7) persons with assets abroad (real estate, vehicles, securities, PFI, investment gold, shares in foreign companies; participation in housing construction,);8) persons who own digital assets;9) persons who, during the reporting tax period, acquired property with a total value of more than 20,000 times the MCI (for example: in 2025 MCI = 3932 tenge, 20,000 x 3932 = 78,640 thousand tenge), including outside the Republic of Kazakhstan.The deadline for submitting the income and property declaration is no later than September 15 of the year following the reporting calendar year at the place of residence. Ways to submit Income and Property Declarations In electronic form via:  "Taxpayer's Office" (cabinet.salyk.kz ) on the web portal of the State Revenue Committee;  the portal of "electronic government" (egov.kz); Mobile applications: e-Salyq Azamat, eGov mobile, moldir.qoldau.kz , HalykBank (HALYK), Centercreditbank (bcc.kz ).  On paper:  to the state revenue authorities in absentia;  in the PSC;  by registered mail.Information reflected in the Declaration of Income and Property:- income that is taxable independently (from renting, selling real estate, transport, securities, digital assets, income from abroad, etc.), with the exception of income from entrepreneurial activity that is subject to declaration.;- tax deductions; - acquisition/alienation of property outside the Republic of Kazakhstan, including on a gratuitous basis (real estate, transport, land and land plots, participation in the authorized capital of a legal entity, securities, digital assets, PFIs, gold, a share in a residential building, etc.);- offset and refund of the excess amount under the IPN; - money in foreign bank accounts totaling over 1,000 MCI (individuals who have accepted the restriction in accordance with the Law of the Republic of Kazakhstan "On Combating Corruption" reflect information about the availability of money in foreign banks, regardless of the amount of the bank deposit); - property abroad as of December 31 of the reporting tax period (real estate, transport, securities, digital assets, investment gold, participation in the authorized capital of a legal entity);- accounts receivable/payable of other persons to an individual and (or) debts of an individual to other persons (with supporting documents attached);- acquisition/alienation of property, as well as sources of coverage for acquisition costs during the reporting tax period, including outside the Republic of Kazakhstan (real estate, motor vehicles and trailers, securities, digital assets, investment gold, derivative financial instruments, shares in the authorized capital of a legal entity, shares in housing construction) are reflected:- civil servants, persons equated to them and their spouses;- major participants in the bank, securities market and insurance organizations and their spouses;- managers, founders (participants) of quasi-public sector entities, legal entities owning more than 10% of the share in the authorized capital and their spouses;- persons who, during the reporting tax period, acquired property with a total value of more than 20,000 times the MCI.Source : https://www.gov.kz/memleket/entities/kgd-pavlodar/press/news/details/1029937?lang=kk

On July 6, Kazakhstanis celebrate the 27th birthday of the country's main city. Astana oshen kulturan rayon Kudsa Lemsa Umurzakovon lemsa proas "Yelimnin zhuregi - Astana"lemsa festive concert. Koen koen koryas akimon aimak congratulations are not awarded at the ceremony."Mereily otbasy"national pyalkstomati district stage pyalkstomat pyalkstomas. For participation in the competition, the families of the Nokishovs and Baizhuman from the village of Ayet, as well as the Shoibasov families from the village of Tobol, were awarded letters of thanks from the akim of the district. The diplomas of the winners of the competition were awarded to the family of Maksutkhan and Birmagambetov from the village of Tobol. Capitals sew musical Kazakhs aras aimak aimak artistnen esa.Source : https://www.gov.kz/memleket/entities/kostanai-bmalin-audany-akimat/press/news/details/1029885?lang=kk

Source : https://www.gov.kz/memleket/entities/almobl/press/news/details/1029851?lang=kk

The United Nations Public Service Forum 2025 (UNPSF) on the theme ‘Five Years to 2030: Accelerating Public Service Delivery for a Sustainable Future’, organised by the United Nations Department of Economic and Social Affairs (UN DESA) in partnership with the Government of the Republic of Uzbekistan, was held in Samarkand from 23-25 June 2025.The Forum brought together some 1,000 participants from Europe, Asia, Africa and Latin America - ministers, senior government officials, representatives of international organisations, academia, civil society, the private sector and digital innovators.Kazakhstan was represented by S. Muximov, Deputy Chairman of the Public Service Agency, A. Zholmanov, Rector of the Academy of Public Administration under the President of the Republic of Kazakhstan, and T. Sharipov, Consul General of the Republic of Kazakhstan in Samarkand.The programme included plenary sessions, thematic discussions, strategic talks and presentations of successful practices aimed at rethinking the role of public service in the context of challenges and accelerated changes.As part of the event, the Astana Civil Service Hub (ACSH) in co-operation with the Civil Service Development Agency under the President of RU held a seminar on ‘Digital Change in Government: How to Keep Civil Servants Motivated’, during which A. Baimenov, Chairman of the ACSH Steering Committee, highlighted a number of key areas necessary to create a highly motivated and adaptive civil service in an era of rapid change.The key outcome of the Forum was the adoption of the Samarkand Ministerial Declaration. It was also announced the launch of a new international initiative to support the export of solutions in the field of digital public administration (GovTech).Source : https://www.gov.kz/memleket/entities/mfa-samarkand/press/news/details/1029836?lang=kk

On 24 June 2025, with the assistance of the Consulate General of the Republic of Kazakhstan in Samarkand, representatives of the Kazakhstan-based «Sergek Project Ltd» group of companies - Alena Tkachenko, Vice President for Global Markets, and Dauren Bolatov, Head of Central Asia Markets, met with E. Rajabov, Deputy Mayor of Samarkand, and A. Sayfullaev, Vice-Rector for Academic Affairs of Samarkand International Technological University (SIUT).During the meetings, Sergek Group's technological capabilities and strategic vision in Samarkand region were presented, including the development and implementation of AI solutions for smart cities (intelligent systems for traffic management, public safety and environmental monitoring).The parties discussed possible formats of partnership in the sphere of digital development of the region, including the study of the potential for localisation of solutions, technical transfer and personnel training, as well as the prospects for joint educational projects, research and development and implementation of practical IT initiatives.As a result of the meetings, which were held in a productive and businesslike atmosphere, an agreement was reached to consistently continue co-operation in the field of digital technologies.Source : https://www.gov.kz/memleket/entities/mfa-samarkand/press/news/details/1029829?lang=kk

On July 2, 2025, as part of the celebration of the National Day of Dombra in Kokshetau, the Museum of Literature and Art hosted the regional kuishi competition "Kumbirle, dombra!", dedicated to the 205th anniversary of the great Kazakh composer-kuishi Dauletkery Shygayuly and the 210th anniversary of the national composer-kuishi, dombrist Tattimbet Kazangapuly. It was organized by the State Committee for Cultural Cooperation "Regional Center for Folk Art and Cultural Leisure" under the Department of Culture of the Akmola region.The purpose of the competition was to preserve and popularize the art of kuya as a genre of folk art, the musical heritage of Dauletkerei Shygayuli and Tattimbet Kazangapuli, as well as the promotion of dombra as an integral part of the history of the Kazakh people, improving the professional skills of performers, sharing experiences and identifying new talents.The jury included the conductor of the orchestra of Kazakh folk instruments named after K. Kumisbekov of the Akmola Regional Philharmonic named after Ukili Ibrai, the owner of the badge "Madeniyet salasyn uzdigi" Ruslan Koishybayev, teachers of the Birzhan Sal Music College, winners of republican competitions Sayat Babayev and Bauyrzhan Baltin.The competition consisted of two stages: qualifying and final. The participants of the competition were 7 kuishi from the districts of Birzhan Sal, Atbasar, Zhaksy, Shortandy, Korgalzhyn and the city of Kokshetau, Akmola region. The contestants performed works by Dauletkerei Shygayuli and Tattimbet Kazangapuli, outstanding composers of the Kazakh people.According to the results of the competition, Nurbolat Sakhy from Korgalzhyn district took the first prize. The second place went to Omirbek Madina from the city of Kokshetau. The third prize was taken by Kolganat Rakhmetullin from Zhaksyn district and Anes Imangazy from Birzhan Sal district.The winners and participants of the competition were awarded with diplomas and cash certificates.Source : https://www.gov.kz/memleket/entities/aqmola-madeniet/press/news/details/1029792?lang=kk

Source : https://www.gov.kz/memleket/entities/almobl/press/news/details/1029793?lang=kk

Congratulations on the Day of the Capital of the Republic of Kazakhstan!The Day of the capital is a celebration of creativity, inspiration and new achievements.Over the years of its development, Astana has become a modern metropolis with unique architecture, developed infrastructure and rich cultural life. It is a place where history and the future meet, where bold ideas are born and large-scale projects are implemented.I wish you all health, well-being, stability and confidence in the future. May our capital continue to grow, develop and delight its residents with beauty, comfort and opportunities for everyone! Chairman of the Ust-Kamenogorsk city maslikhat A. SvetashSource : https://www.gov.kz/memleket/entities/ukmaslihat/press/news/details/1029800?lang=kk

The positive experience of introducing the mechanism of “red button” in the field of customs services, successfully applied since April this year at customs posts and customs clearance centers, has shown high efficiency in providing feedback and solving problematic issues on the ground.In this regard, the State Revenue Committee of the Ministry of Finance of the Republic of Kazakhstan continues to scale the human-centered approach and work to improve the quality of public services in the field of taxation.For this purpose in all state revenue authorities there is a “red button” - QR code, having scanned which, taxpayers can directly address the Chairman of the State Revenue Committee by indicating a specific problematic situation.It is important to note that the “red button” is designed exclusively for reporting difficulties arising in receiving tax and customs services and is an instrument of anti-corruption policy, aimed at revealing and preventing abuses, manifestations of bad faith or incorrect behavior on the part of employees.The appeal form is simple and intuitive and can be filled out in a few minutes. If necessary, the user can leave a request anonymously.We strive for an open and honest dialog with citizens and the business community. Every appeal received will be considered as soon as possible, and appropriate response measures will be taken in each case.We urge all those who face obstacles or unsatisfactory service in obtaining public services to take advantage of this opportunity.Your voice is important for building an efficient, transparent and customer-oriented system of tax and customs administration. Only by joint efforts of the state and society can we improve the quality of service and the level of trust.Source : https://www.gov.kz/memleket/entities/kgd-zhetysu/press/news/details/1100177?lang=kk